Office Manager

The Office Manager is responsible for directing the overall administrative activities of the community in accordance with current applicable federal, state, and local standards, guidelines, and regulations, and as directed by the Director and Corporate policies.

Essential Functions and Responsibilities:

• Responsible for accurate and timely handling of accounts receivable; posting bank deposits, residential billings, refunds, monthly statements, and related activities
• Prepare and maintain confidential resident files
• Responsible for working with the Corporate Human Resources department to handle payroll and human resources activities in the community to include  recruitment, performance reviews wage changes, and terminations, etc.
• Review and maintain all workers’ compensation and unemployment claims.   Administer benefit programs, training & workshops, HR policy interpretation, employee relations counseling and staff development.
• Participate in monthly budget variance conference and report activities,
• Interact with residents and families, acknowledge concerns and solve problems within the community
• Attend required meetings and training programs
• Maintain knowledge of the emergency evacuation procedures and assist as needed.

• High School degree or equivalent required.  Associate or Bachelor degree preferred with an emphasis in Accounting and Human Resources
• 3-5 years management accounting or human resources in a similar customer service environment preferred

Knowledge/Skills/Abilities:

• Working knowledge of OSHA standards, fire and safety procedures 
• Fluency in the English language for written and oral communications
• Available to work day and evening shifts, weekdays, and weekends
• Completion of state specific required training