Dental Office Manager and Marketer

We are currently seeking an experienced Team Leader for our Oral and Maxillofacial Surgery office in Orange City. Candidates must have previous dental management experience. This is a Full Time Monday-Friday position in a very successful, professional office environment with three locations.

We are looking for a team leader willing to work cooperatively with the team leaders of the other two locations.  Under limited supervision, the team leader oversees the daily operations of the office by ensuring compliance with company policies, managing employee and patient relations, and achieving operational goals.

Day to day duties may include:

• Effectively manages patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses
• Achieves and maintains superior patient satisfaction scores by developing a team that provides excellent customer service and quality of care
• Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary
• Ensures compliance with established company policies
• Responds to doctor, patient, and employee inquiries and seeks assistance when necessary
• Directly supervises dental office auxiliary and clerical staff
• Plans, assigns, and directs work of office staff
• Appraises performance; rewards and disciplines employees
• Conducts staff meetings
• Addresses complaints and resolves problems

• At least 2 years dental experience required, preferably management
• Oral surgery office experience a bonus
• Knowledge of Dentrix preferred
• Must be knowledgeable in insurance and billing procedures.
• A positive attitude is a must
• Excellent communication skills
• Organized and detail-oriented
• Quick learner
• Business writing/editing skills
• Able to multi-task without losing quality work

We are currently seeking an exceptional candidate to fill a position as a marketer for our oral and maxillofacial practice. The qualified candidate for this position must be a team player willing to work closely and efficiently with the office managers of all office locations.  Computer skills are a must.  Dental and/or medical background a plus.

Our office is focused on delivering service that exceeds the expectations of our patients.  Our goal is to provide the highest level of health care in a warm and caring atmosphere.  So we may continue to provide quality care, our marketing director would be required to perform a variety of duties. 

Must be familiar with the community and surrounding areas!

Duties include, but are not limited to:

• Put together oral surgery marketing campaign
• Analyze online ranking
• Research new advertising opportunities