Admissions - Assistant Director

Responsible for recruiting qualified applicants for admissions to the school in accordance with state and federal accreditation and Institute policies and regulations, consistent with the highest ethical standards. The ADA manages time and inquiry resources to achieve monthly application, and quarterly and annual enrollment plans. The ADA must conduct a high quantity of prospect phone contacts to secure weekly standard appointment set and interview activity, and to conduct follow-up activity with unresolved interviewees and future class applicants.

Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position.

Key Job Elements:

1. Manage inquiries to achieve prompt contact and performance activity weekly goals; utilizes approved recruitment policies/formats; makes prompt and effective contact with inquiries and redirects unqualified candidates based upon incompatible career goals.

1. Secures new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact about the Institutes offerings.

1. Schedules and conducts interviews, pursues qualified candidates for enrollment, and determines appropriateness of candidates for admission based upon career goal compatibility.

1. Achieves enrollment and start rate goals, and conducts all activities in accordance with the highest ethical standards. Adheres to all state, and federal accreditation and institute rules and regulations regarding student recruitment.

1. Accurately and completely portrays Institute educational programs, expected outcomes, student services, and financial consideration to students, parents and educators. Accurately forecasts projected new students on a periodic basis for Campus Admissions Head.

1. Consistently conducts follow-up monthly at minimum with all applicants to ensure successful matriculation. Assists other personnel and departments with data collection and problem solving.

1. Participates in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, etc.

1. Other duties as assigned.

Job Requirements (Knowledge, Skills and Abilities):

1. Knowledge:
   a) Bachelor’s degree in Business or a related field required.
   b) Minimum of 1-2 years admissions recruitment or non-durable goods sales experience.
   c) Possess a sincere interest in helping others achieve life goals.

1. Skills:
   a) Excellent written and verbal communication skills.
   b) Strong interpersonal skills with both faculty and student populations.
   c) Superior organizational and problem resolution skills.
   d) Goal oriented and highly ethical.
   e) Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.

1. Abilities:
   a) Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.
   b) Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.
   c) Ability to adapt to changing assignments and multiple priorities.
   d) Ability to manage multiple tasks and successfully meet deadlines.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

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Education Management Corporation embrace diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.