Contact:
Phone:
Email:
Fax:
 

Company Overview 

The Town Sports International (TSI) network of health and fitness clubs is the largest in the northeastern United States. In its 34-year history, the TSI network has grown to include more than 165 high quality health and fitness facilities in four major metropolitan areas-New York, Washington, D.C., Boston, and Philadelphia-with membership totaling more than 500,000. The TSI network includes clubs operating under four brand names: New York Sports Clubs, Washington Sports Clubs, Boston Sports Clubs, and Philadelphia Sports Clubs. There are also three locations in Switzerland.

Learn More about Town Sports International
Visit our Website

Assistant General Manager    
Report It
 

Job Overview 

Company: Required Education:
Job Type: Required Experience:
Base Pay: Required Travel:
Other Pay: Location:
Employee Type:
Manages Others:
Relocation Covered:
Industry:
Reference ID:
 

Job Description 

New York Sports Clubs is a great place to begin - or continue - your sales career. As part of Town Sports International (TSI), the fastest-growing network of health & fitness clubs in the northeast, we have more than 160 facilities in the New York, Washington, D.C., Boston, and Philadelphia Metro areas. TSI offers opportunities and rewards that other health-club chains can't match. With unlimited earning potential and tremendous growth opportunities, the sky is the limit when it comes to how far you can go with NYSC!

Scope of Responsibility
The Assistant General Manager's primary responsibility is to ensure that all memberships are sold to consistently meet weekly, monthly, quarterly and annual sales goals (including, but not limited to, memberships, pool, student, pos fitness sales). They are also responsible for recruitment, selection and development of the club's Membership Consultants. In addition, the Assistant General Manager is to assist with the general operations of the club, including by not limited to: customer service, club cleanliness and facility maintenance; staff recruitment, training and development; member and staff safety; administrative responsibilities, including but not limited to: payroll compliance, use of reports to manager the business, compliance with daily financial tasks.

Essential Functions
•Reviews daily sales expectations and current status with General Manager
•Sets and evaluates monthly sales plans to ensure success
•Meets with Sales staff, setting daily, monthly quotas and reviewing progress to quotas
and goals
•Runs daily Sales Meetings with Sales Team and FSM
•Ensures that all daily activities are met through better skill levels, street reach, casual leasing and corporate prospecting
•Trains and develops MCs to increase skill level (ratios) and meet an increase in monthly sales outcome
•Act in the capacity of General Manager in the GM’s absence

Daily Responsibilities
•Runs all aspects of the morning flow
•Validates that all of the sales tools are being utilized correctly
•Meets with MCs to increase skill level and ratios
•Completes all daily, weekly and monthly sales reports
•Participates in daily and weekly CASS calls (along with GM)
•Reviews and redirects all sales plans
•Runs daily team and rally meetings
•Leads daily prospecting events
•Meets with General Manager to review daily and mtd sales status
•Walks the physical plant noting any maintenance and housekeeping issues---resolves by immediate action or communication to the GM

 

 
 


Job Requirements 

CREDENTIALS AND EXPERIENCE
•Prior sales management experience
•Prior fitness experience, education in exercise science or related field preferred
•Bachelor’s Degree preferred
•Certification in fitness instruction or personal training preferred

KNOWLEDGE, SKILLS AND ABILITIES
•Proven track record of success in fitness/retail/customer service management
•Leadership, customer service, staff development, problem solving, communication, and organization skills
•Demonstrated proficiency in recruiting, training, sales generation, and operations
•Excellent written and verbal communication skills

* This position reports directly to the club’s General Manager
 
 
 

 


Report It


CareerBuilder.com's Advice

For your privacy and protection, when applying to a job online:
Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.  Learn More >>

By applying to a job using CareerBuilder.com you are agreeing to comply with and be subject to the CareerBuilder.com Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Register