Director of Performance Improvement

Description

Lead, manage, coordinate, and integrate the Performance Improvement plan, activities and initiatives to facilitate achievement of organizational goals at Exempla Saint Joseph Hospital using Six Sigma tools, Lean, PDSA methodologies and philosophy. Work closely with the CMO, to customize and continually evaluate the Process Improvement program to the needs

of Exempla Saint Joseph Hospital in order to achieve and/or support organizational goals and strategies. Works collaboratively with the CMO and operational leaders to identify strategic PI initiatives, and develop internal candidates as future improvement team leaders. This position is responsible for the establishment and monitoring of key business metrics, tracking and review of projects and integration of new process and quality improvement tools (i.e., LEAN, Design for Six Sigma [DFSS]). Responsibilities also include the development and implementation of communication and education/training plans to facilitate knowledge of Process Improvement strategy, tools and business practices across the organization, as well as, identify, leverage and share best practices with organizational stakeholders. This position acts as an internal consultant for all levels of the organization with skills in facilitation, coaching, change management, and process improvement.

Responsible for the fiscal/budget management of the Performance Improvement cost center. In addition, responsible for managing the human resources within the department. Promotes mission, vision and values of ESJH and Exempla Healthcare and actively fulfills Best in the Nation goals.