Support Manager - Indigo Pointe Apartment Homes

Description Terrific Opportunity:  Work with a Family Friendly fast growing company…..with great benefits and pay…

• Top Base Pay
• Medical/Dental Insurance
• Discounted Rent
• 401(k) Retirement
• Employee Stock Purchase Plan
• Flexible Spending accounts -  Dependent Care, Medical

Check our website to learn more about working with Mid America Apartment Communities….www.maac.net

Job Summary:
The Support Manager works under the general supervision of the Community Leader and serves as the second ranking associate at a property.  The support manager collects all rent from residents and other income and posts, or records, the income in the MRI system that transmits to the corporate Office; may complete Statements of Deposit Activity (SODAs) and/or perform inspection of recently vacated apartments; handles rent collection problems keeps files on each resident; assists the Community Leader to address and resolve internal and external issues of associates, residents, and vendors; may lease apartments when needed and may oversee the work of other leasing personnel; assumes the duties of a Community Leader in the Leader’s absence.      

Duties and Responsibilities*:
• Collects rent from residents and posts it in the MRI system.
• May complete the Statements of Deposit Activity (SODAs) for vacated apartment units in the MRI system.
• May perform a physical inspection of recently vacated apartments.
• Contacts delinquent residents or sends late notices and eviction notices; follows proper procedure if rent is not received within a specified period of time.
• Sends out renewal notices.
• Assists the community Leader in addressing and resolving internal and external issues of associates, residents, and vendors.
• May lease apartments when needed.
• May oversee the work of leasing and other office personnel.
• Assumes the duties of the Community Leader in the Leader’s absence.


Visit careers.maac.net to apply online.

EOE M/F/V/D     
Drug Free Workplace  

Requirements Required Qualifications:
• High school education and one year of experience in a customer service position where bookkeeping or financial responsibility is significant, OR one year of experience in a property management position such as Leasing Consultant or Bookkeeper where customer service and financial account is used.
• Function knowledge of common computer application programs.

Preferred Qualifications:
• Post High School education, preferably in bookkeeping or accounting.   A CAM or NALP certification.

Skills, Knowledge, and Abilities:
• Knowledge of basic bookkeeping and accounting practices.
• Knowledge of property management business procedures.
• Ability to maintain an organized filing and schedule system.
• Ability to communicate effectively, both orally and in writing, to residents, co-workers, and vendors.
• Ability to read, understand and explain resident ledgers.
• Knowledge of the use of Microsoft Office applications and MRI

Physical and Environmental Requirements:
Normally this involves a normal office environment but with occasional walks outside to apartment units, up stairs, and sometimes in moderately dirty and dusty areas.