Technical Writer (HVAC)

GGS Technical Publication Services, a nationally recognized technical information company serving leading manufacturers in the transportation, aerospace, medical supply, construction, and agricultural equipment industries, has an immediate need for a qualified Technical Writer.

This position has the primary responsibility of preparing new and revised technical information for use in service manuals, operator manuals, user manuals, and other related publications from customer-supplied materials using various software programs.

Primary Duties & Functions:

• Principally responsible for authoring service manual information, from source material gathered from engineering resources, dealer support network programs and other technical information.
• Marks up new and existing art according to engineering documents for illustrator to complete.
• Enters new and/or missing information from customer-supplied engineering materials into computer database system or software program.
• Interfaces with engineers, technical writers, product specialists and technicians to become familiar with parts installation and operation methods presently utilized.
• Uses numerous database systems and software.
• Reacts effectively to change and performs other related duties as directed.
• Ability to interpret blueprints and detailed engineering specifications.
• Must be proficient with personal computers, copier/duplicator, and various software including desktop publishing, spreadsheet, word processing, illustration, and database programs.

• Requires a high school diploma, in addition to vocational, career, or related technical studies in technical writing or other engineering disciplines.
• Three to five years technical writing experience with emphasis on HVAC.
• Must have a strong understanding of hydraulic, electrical and mechanical systems and components, including testing and troubleshooting.
• Must have practical experience with research pertaining to engineering documents from database and other resources.
• Understanding of HVAC equipment a definite plus.
• Must be willing to work individually as well as part of a team.

Desirable:

• Knowledge of technical publications, including repair/service manuals, operator manuals, installation Instructions.
• Desktop software expertise.
• HVAC experience preferred.

This position requires the ability to interpret and manipulate manufacturers’ specifications, engineering drawings, electrical schematics, and other data relative to operation, maintenance, testing, and service of industrial equipment.

Working/Supervisory Relationships:

This position does not have any specific supervisory responsibilities. Depending on skill level, this position may train other employees. All work is assigned on a task-by-task basis, is performed independently, and without close supervision.

GGS offers a competitive salary and benefits package, including medical, dental and vision benefits, as well as a 401(k) plan with company match and tuition reimbursement.

GGS Technical Publication Services is an Equal Opportunity Employer. The objective of the company is to recruit, hire, train and promote into all job levels, the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, military service, marital status or sexual orientation.