Base Pay
:
$11.00 - $16.00 /Hour
Employee Type
:
Contractor
Industry
:
Employment - Recruiting - Staffing
Manages Others
:
Not Specified
Job Type
:
Admin - Clerical
Customer Service
Legal
Experience
:
At least 1 year(s)
Contact Information
Classification: Secretary/Admin Asst
Compensation: $11.00 to $16.00 per hour
SUMMARY
This CUSTOMER SERVICE REPRESENTATIVE will work in a busy inbound call center to handle customer account questions.
JOB DESCRIPTION
Verifies account holder information prior to releasing information
Provides superior level service to customers
Reviews customer account information to ensure accuracy
Answers inbound customer phone calls
Accurately documents customer account information in the system
Solves customer problems with speed and accuracy
Conducts research and follows up with customers as needed
For immediate consideration, email resume today!
[Click Here to Email Your Resumé]
REQUIREMENTS
1+ year of Call Center experience strongly preferred
Excellent phone communication skills
Strong follow up skills and attentiveness to research issues
Advanced typing skills required (ability to talk and type simultaneously)
Basic skills in Microsoft Word to initiate letters to customers
Familiarity with computers and ability to learn new software programs quickly
Must be available to work 2nd or 3rd shift!
OfficeTeam is the world's leader in specialized administrative staffing, offering job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. We are faster at finding our administrative professionals great job opportunities because our staffing managers connect with nearly 90,000 hiring managers in North America every single week. Additionally, we provide one of the industry's most competitive training, benefits and compensation packages. Contact us today at 1.800.804.8367 to learn why Fortune magazine just ranked us #1 in our industry on their list of America's Most Admired Companies. OfficeTeam is an Equal Opportunity Employer. Apply for this job now or contact our branch office for additional information: Office Location Information.