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Service Writer

Casey Auto Group

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 Job Snapshot
Location : 
813 Diligence Drive
Suite 117
Newport News, VA 23606 (map it!Map it!)
Other Pay : 
Competitive
Employee Type : 
Full-Time
Industry : 
Automotive - Motor Vehicles - Parts
Manages Others : 
Not Specified
Job Type : 
Automotive
Customer Service
Education : 
High School
Experience : 
At least 1 year(s)
Post Date : 
4/24/2013
Contact Information
Ref ID :
ServiceWriter
 Description The Service Writer at Casey Chevrolet is responsible for scheduling customer vehicle service appointments and selling needed service repair and/or maintenance.  Essential duties greeting customers in a timely manner; writing up vehicle problems accurately and clearly on the repair order; inspecting the vehicle and recommending additional services as needed; advising customer on the value of maintaining the vehicle in accordance with manufacturer’s specifications; providing a complete and accurate written cost estimate for labor and parts; reviewing repair orders to ensure that work is completed,  ensuring any additional work along with customer authorization is documented; and explaining completed repairs and/or maintenance items to the customer.
 RequirementsApplicants for this position must have previous service experience, a valid driver’s license with 5 negative points or less; possess solid customer service and organization skills with great attention to detail.  Previous experience as an assistant service manager or team leader is preferred.
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