Scheduling Coordinator

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Scheduling Coordinator

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SUMMARY
Responsible for managing all staffing processes, including staff recruitment and management, client scheduling and service, issue resolution, timesheet tracking, payroll and billing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Management of hiring process, including:
  
  • Maintaining resume binder for all position types (i.e.nurses, Pharmacy technicians, medical billers, etc.) in order to ensure continuous source of contacts as new clients are added (will eventually include scanning into online database)
  • Gathering required background information and paperwork (i.e. I-9's, tax documents, references, background checks, etc) and scanning of documents into online employee records
  • Scheduling initial interviews and completing related paperwork (i.e. interview summary)
  • Coordinating review by Nurse Manager for viable candidates within tight timeframes (Nurse Manager must assess nurses before placement)
  • Monitoring customer compliance process to ensure any new employees placed at a customer are 100% compliant within 2 days of placement (especially background checks)
  • Continual monitoring applicant status (i.e. active, pending, inactive, etc.)
• Managing ongoing client staffing process, including:
  
  • Scheduling staff for both new and existing client engagements
  • Managing staff absences to ensure that all engagements are staffed as required
  • Weekly timesheet review and billing
  • Weekly payroll processing
• Maintenance of existing employee database, including:
  
  • Maintaining licensing database to ensure that all active employee certifications are in compliance with state and federal requirements
  • Gathering feedback on employee performance and customer satisfaction
  • Completing employee performance reviews at regular intervals
  • Answering office phones, including "on-call" phone after normal business hours

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Staffing / Scheduling Coordinator

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EDUCATION and/or EXPERIENCE

• BA preferred, significant (2 years +) experience in similar position an acceptable alternative
• Superior customer service orientation
• Must be comfortable handling complex scheduling demands and managing multiple contractors

 

CareerBuilder Related Keywords: staffing, schedule, scheduling, coordinator, coordinating, human resources, hire, hiring, compensation, payroll, HR, personnel, manager, supervisor, customer service, recruiting, recruitment, billing