Shared Services Associate III

The Shared Services Accounts Payable Associate coordinates all servicing and default related back office functions. Specific functions include accounts payable, invoice management, computation of fees and costs, NOIs, bid preparation, doc preparation, foreclosure referral, property valuation coordination, property preservation coordination, and credit reporting.

Responsibilities:

• Responsible for the review and approval of invoices through Invoice Management system, invoice research and escalate invoice issues directly to the management team.
• Collaborate with other team members in order to research details of escalated billing inquiry.
• Calculate reinstatement quotes, obtain fees from outside business partners to accurately complete a customer reinstatement or pay-off quote.
• Provide internal customers with quality customer service.
• Coordinate the pre-foreclosure process specifically the foreclosure referral and associated analysis, the NOI, the preparation of the bid, and doc prep post foreclosure.
• Dealings at the property level as it pertains to the deployment of property preservation and inspection orders, and property valuation orders and results.
• Coordinate monthly credit reporting and borrower credit reporting inquiries.

Required Minimum Education:

HS Diploma or Equivalent

Minimum Years of Experience:

3+ Years

Skills & Abilities:

• High school graduate or equivalent, 4 year degree preferred
• MSP experience a must
• 3 year minimum mortgage servicing and default experience
• Mortgage related accounts payable experience a plus
• Excellent mathematical skills
• Good interpersonal and verbal/written communication skills a must
• Experience with Microsoft Excel
• Candidate must be highly organized, with a high attention to detail
• Highly ethical

PennyMac is an Equal Opportunity Employer