If you want to make a difference in the quality and safety of our communities, BI is right for you. It’s a place to grow your career - your launching pad for success. We are looking for talented professionals to join our team.
Our team of professionals is experienced and motivated, but we need you for our innovative and expanding Intensive Supervision Appearance Program (ISAP) Division.
ISAP is a contracted program that BI Incorporated operates for the Alternatives to Detention (ATD) unit within Detention and Removal Operations (DRO), a division of the Department of Homeland Security (DHS) Bureau of Immigration and Customs Enforcement (ICE).
ISAP Case Specialist - Job Description
What to Expect:
Case Specialists interface with a range of stakeholders including program participants and their families, community resources, our local customer contact, and BI staff. Daily interaction with program participants can vary greatly by their personal circumstance and progression through the immigration court system.
The ISAP Case Specialist position is not a typical desk job. Checking in with clients at their residence to ensure they are following supervision requirements gets you out of the office and into the community. At the same time, conducting participant orientation and assessment, managing detailed case records, collecting participant travel documents, and complying with program requirements will make up a large part of your daily activities.
Some participants will be supervised using electronic monitoring ankle bracelets or other technology. You will be trained on these technologies and be responsible for tracking participants compliance to related curfews and interpreting monitoring data.