Collections Analyst Lighthouse Management Group Pleasanton, CA 6/11/2013 Save Job Sign in Now >> Email Print Report Apply Now Job Description Collections Analyst – Pleasanton, California Contact delinquent customers and maintaining excellent customer service; Analyze past due portfolio Work proactively to identify potential payment problems Work with Inside and Outside sales groups to resolve issues Work with billing and accounting to research payments and postings Work closely with A/P, End-Users and Buyers to resolve issues and obtain payment approval Meet standard measurements for collection activity, achieve call volume while actively maintaining research and resolution of account issues Support Credit department in approving customer applications Working closely with supervisor as needed Job Requirements Goal driven with ability to prioritize work to meet department goals Strong customer service skills and integrity Excellent interpersonal skills, communications, both verbal and written and strong negotiating skills and abilities Prior analysis experience and decision making capabilities desirable Experience with commercial collections, including reconciliation and customer service is a plus Bilingual – Spanish is a plus Job Snapshot Employment Type Full-Time Job Type Accounting, Finance, Professional Services Education Not Specified Experience At least 3 year(s) Manages Others No Required Travel Not Specified Apply Now CareerBuilder Tip: For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more. By applying to a job using CareerBuilder.com you are agreeing to comply with and be subject to the CareerBuilder.com Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions. Advertisement