The Substance Abuse Care Facilitator Supervisor acts as a coordinator and collaborator between Hospital Emergency Departments, inpatient treatment programs and other community based services to behavioral health and primary care services. The Substance Abuse Care Facilitator utilizes engagement strategies and provides brief case management services to facilitate full linkage to services. This person works as a liaison between the client’s behavioral health provider, primary care provider, and other providers involved in the clients care facilitating communication and coordinating appointments as needed. May also provide education to the patient/family about their health care needs and recommended wellness activities.
Wheeler Clinic fosters positive change in the lives of individuals and families, as well as in communities. We provide cutting-edge human services that address a diverse range of needs and backgrounds, enhance strengths and provide the supports that encourage recovery from challenges for a satisfying life in the community.
Wheeler Clinic offers access to a comprehensive array of benefits, including:
For Good Health
- Anthem Medical, Prescription, Dental and Vision insurance
- Health Savings Account (HSA), with company contribution of up to $1,000 per year
- Wellness Programs
- Free annual flu shots
For a Secure Future
- Company paid Life and AD&D insurance
- Company paid long-term disability insurance
- 403(b) Plan, with clinic contributions for eligible employees
For Career Advancement
- Education Reimbursement Program
- Training and development opportunities
For Work Life Balance
- Generous paid time off, including vacation, sick and personal leave
- Employee Assistance Program (EAP)- Free and confidential counseling
- Employee discounts at local spa and on Verizon Wireless services
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide supervision and management of all Substance Abuse Care Facilitator operations.
Represents the Substance Abuse Care Facilitator activities at community based meetings .
Provides case management services for a caseload of up to 30 clients.
Facilitates engagement and retention of clients into the Wheeler Clinic Health and Wellness programs through coordination and collaboration with Hospital Emergency Room Departments and other community based services.
Work in collaboration with Hospital Emergency Departments and other community based providers involved to identify clients in need of referral and engagement interventions.
Work in collaboration with all providers involved in the clients care (including behavioral health providers, referral sources, medical providers) to facilitate attainment of identified treatment goals.
Provides continuity for the client between care settings.
Attends, or conducts health care meetings when necessary to facilitate the coordination of complex services and resources.
Provide behavioral health screenings, education, and brief interventions to assist linkage to integrated behavioral health services.
Document care coordination efforts and communicates as indicated.
Provide education on importance of identifying a primary care provider.
Assists clients in how to utilize the health care system appropriately.
Maintains a working knowledge of the resources available in the community and provides appropriate referrals.
Provides education of available resources to clients and/or their families.
Actively seeks to increase participation in treatment by promoting treatment plan and medication compliance for difficult to engage clients.
Establishes relationships with providers and staff of the Hospital Emergency Departments, outpatient clinics, and other community based resources
Utilizes electronic reports to support tracking of patient activities.
Maintains professionalism with clients, staff and colleagues.
Maintains competencies to meet expectations in all position-specific key performance indicators.
Pursues and utilizes available trainings and staff development opportunities, to enhance knowledge and growth with the agency.
Affirmative Action/Equal Opportunity Employer