Inside Telephone Representative: IT Services

Inside Telephone Representative: IT Services

Take your career to the next level with an IT Company where you can make a difference. We are looking to fill an open position for an Inside B2B Representative to make appointments via outbound calling. This position pays a base hourly rate of $12 per hour and offers you the ability to earn commission.

Since 1993, alligatortek has been a leading provider of IT solutions, in the Chicagoland area.  Our success is built on enhancing the functionality of existing systems in a way that helps people be more productive.  We believe that improving the ROI of existing systems is preferable to the pain of changing entire systems.  This approach has proven effective for a wide range of disciplines including, order entry, scheduling, attendance, asset management, online job applications, calendar of events and registration, e-commerce, job tracking, sales force automation, inventory management, contact management, customer quotations, and membership management.

Our proven methodology has attracted customers ranging in size from mid-tier firms to Fortune 500 entities. This includes firms such as Alcoa, Baker & McKenzie, BP, Dell Computer, Exelon, General Electric, IBM, McGraw-Hill, R. R. Donnelley Logistics, Tyco International, William Wrigley Jr. Company and W. R. Grace.

PRIMARY ACCOUNTABILITIES:

The main focus will be to make outbound calls to companies to try setting appointments for the outside sales team. You will be expected to make between 80-100 outbound calls per day and must be able to set appointments from the cold calls.

This role will be responsible for, but not limited to, the following areas:

• Prospecting: Obtain referrals and make cold calls into accounts to generate leads and build relationships.
• Qualifying: Gather information to assist in determining the quality of a lead and understand the clients’ decision making process.
• Relationship building: Create and nurture potential strategic prospects, with the intent on developing and strengthening a relationship.  Our goal is to become a "trusted advisor" to all of our clients, and prospective clients as well.
• Administration: Prepare management reports such as forecasts and pipeline reports; regular electronic time submission; and timely data entry into our CRM/Sales tracking system.

In addition to compensation, we offer an energetic work environment, an insurance program that covers health, vision and dental, and a 401(k) retirement program.

To submit your resume for immediate consideration, email (in plain text format) or call 708-808-9800 to speak to the Recruiting Manager.

Please direct candidates only – no agencies.

alligatortek is proud to be an Equal Opportunity/Affirmative Action Employer.

DESIRED QUALIFICATIONS:

• Outbound calling experience
• Excellent understanding of the overall sales process and strategies to overcome obstacles as they occur in the sales cycle
• Skilled in identifying decision makers and new opportunities
• Conversant in the language and standards of various IT environments
• Strong Interpersonal Relationship building skills
• Strong verbal and written communication skills, including excellent persuasive skills and the ability to present well to individuals or in front of a group
• Experience/proficiency in Microsoft Word and Excel
• Strong organizational skills and ability to manage time well
• Ability to deal with multiple priorities effectively and efficiently
• Ability to perform well under pressure, and to meet deadlines
• Bachelor's Degree preferred