IT Process Manager

This position is responsible for managing various IT internal services including PMO, QA, Support Center and Project portfolio.    

Responsibilities may include but not limit to:

·                   Develop and maintain project management methodology.

·                   Train and promote project management process.

·                   Manage IT project portfolio

·                   Manage daily Support Center operations.

·                   Develop and implement policies and procedures to improve the overall support center effectiveness.

·                   Work with business functions to establish necessary priorities and develop plans to insure that approved projects are completed on time

·                   Develop and oversee implementation of operating policies & procedures for the Quality Assurance area.

·                   Work with management to develop and improve IT processes.

Requirements:

·                   Bachelor’s degree or equivalent (Area of study in Information Technology preferred).

·                   Minimum of 7 years of related experience including management of staff experience.

·                   Hands on Project Management and Quality Assurance experience.

·                   Technical skills to include proficiency using MS Office (Word, Excel, Access, & PowerPoint and MS Project).

·                   PMP Certification and other industry certifications preferred.

For more than 90 years, Lions all over the world have been giving back to their communities. We at the International Headquarters of Lions Clubs International help support more than 1.3 million members in 205 countries. We are looking for people who will have a passion to support our members in their efforts of improving the lives of those who live in their own communities and in communities across the globe that are in need of assistance.

The Lions conduct vision and health screenings, build parks, support eye hospitals, award scholarships, assist youth, provide help in time of disaster and much more.

If you are interested in joining us at International Headquarters in our effort to support our membership, please send your resume with salary requirements and a cover letter to:

Lions Clubs International

Human Resources Department

300 W. 22nd Street

Oak Brook, IL 60523-8842

E-mail: [Click Here to Email Your Resumé]

Fax: 630-571-8890

www.lionsclubs.org

Equal Opportunity Employer