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Database Systems Analyst

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Job Snapshot
Location:
Chicago, IL 60611 (map it!Map it! )
Employee Type:
Full-Time
Industry:
Other Great Industries
Manages Others:
No
Job Type:
Government - Federal
Customer Service
Information Technology
Experience:
At least 3 year(s)
Post Date:
11/3/2009
Contact Information
Ref ID:
85-36-MH1505
Description

In anticipation of contract award,

 FPMI Solutions is seeking
experienced Federal Database/Systems Analyst in Chicago, IL.

 

FPMI has a proven history of success in Enterprise Contact Center Operations, Human Capital Solutions and Courseware, Simulation and Training. We are a government contractor who has successfully delivered these services to nearly every branch of the Federal government. Our commitment to excellence and integrity has driven us to hire and retain the best candidates available.

 

FPMI is seeking experienced Database/Systems Analysts in Chicago, IL. Previous experience working in a Federal Call Center or Help Desk environment is preferred.

 

The Database/Systems Analyst will provide and maintain technology services to effectively plan, operate, and maintain technology solutions.

 

Qualified applicants will be experienced in the following duties:

 

  • Designing & implementing technology solutions to enhance capabilities & effectiveness as contact center progresses
  • Analyzing & evaluating the effectiveness of program operations in meeting established goals  & objectives
  • Monitoring, testing and maintaining system performance and program applications
  • Identifying and resolving system problems
  • Providing system and management analysis for programs
  • Providing information & advisement to management
  • Developing ad-hoc queries to access program data, extract and prepare data in a variety of electronic formats for end users
  • Responding effectively to requests for case, trend, or other program information from management staff
  • Using object-oriented programming languages, client and server applications development processes, multimedia and Internet technology, to automate staff functions designed to improve work flow
  • Assisting in maintenance and problem solving of IT systems
  • Training staff and users to work with program applications
  • Providing assistance in solving computer related problems and issues
Requirements
  • Must have a minimum of three years demonstrated experience with both Oracle and Microsoft SQL. 
  • Previous experience working in a Federal Call Center environment preferred.

 

Qualified Candidates should apply online at http://www.maxhire.net/cp/?E5546B361D43515B7E541A2C775C1B260728 or email resumes to  [Click Here to Email Your Resumé] 

 (please reference Database/Systems Analyst #85-36-MH1505 in the subject line). 

 

[Click Here to Email Your Resumé] 

 

FPMI is an Affirmative Action / Equal Opportunity Employer.

FPMI is a participant in the Employment Eligibility Verification Program (E-Verify)

 

 

 

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