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Network Security and Operations Support

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Job Snapshot
Location:
Hines, IL 60141 (map it!Map it! )
Employee Type:
Full-Time
Industry:
Telecommunications
Manages Others:
No
Job Type:
Information Technology
Education:
2 Year Degree
Experience:
At least 10 year(s)
Post Date:
10/24/2009
Contact Information
Contact:
Cyndi Logue
Phone:
240-632-1010
Ref ID:
CL-DC
Description

Seeking experienced Tier II support to work on complex network systems within a Network Security and Operations Center (NSOC).

 

Responsibilities will include:  Using advanced technical expertise and problem solving resolution skills.  Provide guidance and direction for subordinate field/site engineering jobs.  Serve as a technical resource for a large geographical area. Resolve network problems involving power, network hardware and software, lines, modems and terminals.  Use software and hardware tools to identify and diagnose network monitoring equipment installation and maintenance activities; resolves complex trouble tickets.

 

Additional responsibilities may include: schedule and prioritize activities of subordinate site/field engineering jobs.  May assist sr staff provide on-site coordination of related activities (ordering equipment, interfacing with engineering staff and customers).  

 

Qualified candidates will have a strong knowledge of products and platforms from multiple vendors.  A technician for VA network systems, installation, and/or maintenance activities.   Serves as a subject matter expert in service, production, or support area of responsibility.

Requirements Required Experience Includes:

  • 3+ years support/monitoring experience
  • Experience with large networks  (50,000 users+)
  • Experience with IVAN
  • Ability to work multiple shifts - Center will be 24x7
  • Experience is an operations center or  NSOC environment preferred
  • Experience with MPLS network preferred
  • Associates Degree required
  • Vendor and product certifications desired
Forward resume to [Click Here to Email Your Resumé] for consideration.
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