Job Snapshot
Location:
Chicago, IL 60611
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Industry:
Government - Civil Service
Other Great Industries
Job Type:
Government - Federal
Management
Customer Service
Experience:
At least 3 year(s)
Contact Information
Description
In anticipation of contract award
FPMI Solutions is seeking
experienced Federal Assistant Project Managers in Chicago, IL.
FPMI has a proven history of success in Enterprise Contact Center Operations, Human Capital Solutions and Courseware, Simulation and Training. We are a government contractor who has successfully delivered these services to nearly every branch of the Federal government. Our commitment to excellence and integrity has driven us to hire and retain the best candidates available.
FPMI is seeking experienced Assistant Project Managers in Chicago, IL. Previous experience working in a Federal Call Center or Help Desk environment is preferred.
The Assistant Project Manager will be responsible for managing and implementing the overall contract requirements.
Qualified applicants will be experienced in the following duties:
- Overseeing the day-to-day activities of the support center
- Supervising, directing, and coordinating activities and schedules of staff
- Fostering a work environment that respects individuals, promotes teamwork and encourages innovation and new ideas
- Developing, documenting, and maintaining work processes and rules
- Assisting in developing production goals for analysts
- Monitoring staff performance and performing case processing activities
- Assisting with case processing during peak work load to prevent backlogs
Requirements
- Must be available to work full time and on-site.
- Previous experience working in a Federal Call Center environment preferred.
Qualified Candidates should apply online at http://www.maxhire.net/cp/?E55464361D43515B7E541A2C775C18260728
or
[Click Here to Email Your Resumé]
(please reference Assistant Project Manager #86-36-MH1505 in the subject line).
FPMI is an Affirmative Action / Equal Opportunity Employer.
FPMI is a participant in the Employment Eligibility Verification Program (E-Verify)
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