ACE INA is the U.S. based division of the ACE Group of Companies, which provides insurance and reinsurance
for a diverse group of clients around the world. Through subsidiaries of the ACE Group of Companies, ACE INA
offers a broad array of sophisticated property, casualty, accident and health, and financial products, and risk
management services to corporate and consumer clients across the U.S. A global insurance & risk management
company, ACE has offices in over 50 countries and doing business in 130 countries.
The US Sales Operation is split between several Divisions, each led by a Divisional Manager. Each Divisional Manager has a number of Market Directors reporting into them, who each manage a number of Territory Managers who are responsible for sales agent performance. Each division has a Development Director responsible for helping to devise & implement strategies to support the growth of the sales force from new agent on-boarding, fast-track managers to direct hires of TM�s / MD�s. The divisional development director will aid in the design, development & implement of ongoing training in the field to all agents & field managers.
� To embed the Vision along with the PMA culture throughout the division.
� To coach, assist, train & monitor the on-boarding of newly promoted TM/MD�s & Direct hire TM�s / MD�s
� To identify and nominate high performing Representatives worthy of consideration for promotion to Territory manager /Market Director level
� To coach and mentor Agents/Territory managers & Market Director as part of both their development and regulatory compliance
� To ensure that all competence assessment procedures are implemented consistently throughout the market.
� To achieve all agreed Key Performance Indicators (KPI) as communicated by Vice President for management development & expansion
� To undertake regular reviews & monthly evaluations of their divisional performance of training & communicate accordingly
� To effectively provide updates to senior management of highlights & negative exceptions with recommendations & remedial actions
� Design Training & Development programs that improve management of key tasks at all levels of management
� Design Training & Development programs that improve agent of key tasks at agent level.
� To ensure that all company procedures and rules regarding the sale and renewal of policies are adhered to constantly and consistently throughout the market and in accordance with quality requirements, compliance standards, regulatory guidelines and contractual obligations
� Evaluate current Training & Development programs so that they meet the programmed objectives
� Assess the usage of present/current programs sales in their daily tasks
� Implement Training & Development programs & measures for effectiveness on an ongoing basis & evaluate against the programs objectives
� Work with team to identify people with potential within the division at all levels.
� Prepare cost benefit analysis and business case for training initiatives
� Liaise with marketing on product launches, communication and campaigns
� Research external market and provide regular update on leadership and development programs
� To maintain competence through the attendance on appropriate company organized training
� To monitor the competence and conduct of Representatives, ensuring that field observation assessments are completed as required
� To aid the recruiting of agents & TMs
� Leadership Skills
� Drive and Determination
� Customer Service Skills
� Sales Skills
� Communication Skills
� Planning & Organizational Skills
� Proactive, �Can do� Attitude
� Minimum of 3 years Insurance Sales/Management experience
� Take on other tasks that may be assigned from time to time
� Computer literate in all Microsoft applications
� Ability to prepare management reports to the highest levels
� Ability to communicate effectively at all levels
� Committed to meeting deadlines
� Experience in leading Agent /Management/Leadership Training & Development programs
ACE offers a competitive salary plus cash bonus, equity opportunities and comprehensive benefits package
including life, health and dental, vision, a generous retirement savings plan with company match, disability
coverage, stock purchase plan, flexible spending accounts, and tuition reimbursement.
Sound like the right job for you? If you would like additional information about ACE INA, please visit our
website at www.ace-ina.com/
ACE INA is an equal opportunity employer and our employment decisions are made without regard to race,
color, religion, age, gender, national origin, disability, handicap, marital status or any other status or
condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.
In order to be considered an applicant for employment with ACE, all applicants must go to ACEs website at
www.ace-ina.com to apply for the position(s) of interest and complete an online application (found under
Careers at ACE in the upper right hand corner of the homepage). If you do not complete the online
application, you will not be considered an applicant in accordance with ACEs policy.