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Employer Quick Look

Flagstar Bank

(Public)  
Banking - Financial Services
2,500 - 5,000 employees  |  
Overview

Flagstar Bank, based in Troy, Mich., has been providing financial services to its communities since 1987. In our first year of operation, we had just one office and $3 million in assets. Today, we have assets in excess of $12 billion. We’re ranked as one of the top 15 largest savings banks in the country.

At Flagstar, you’ll notice we’re not your typical bank. You won’t find a line to wait in. You’ll sit down and discuss your needs, be they big or small, with a personal banker. When we say that Flagstar is a super-community bank, we mean it. You’ll get the resources of a full-service bank, but the service of your local community bank. It’s all a part of what makes us different.

We like to pride ourselves on being a different employer as well. You’ll find a dynamic work environment where employees of all levels interact with one another, exchange ideas, and grow personally and professionally. People power our business.

When you join Flagstar, you’re moving your career forward. You’ll work alongside colleagues who embrace your talents. You’ll find that your efforts and ideas are encouraged and supported.

Discover how you can join our dynamic, award-winning culture.


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Culture
Flagstar Bank is more than just a place to work – it's a community of professionals who are truly committed to the growth of the company and have an invested interest in its success. It's a place where ambitious, smart, and independent people can make their mark. We're always on the lookout for passionate, achievement-oriented people who are prepared to move our business forward. We celebrate success and provide unlimited equal opportunity for growth, recognition, and reward. What our employees and customers think is important to us. Very important. That’s why we make every effort to be accessible, answer questions, and help solve problems. At Flagstar, you'll encounter diverse minds, friendly and supportive people and opportunities to learn and achieve at every level. Whatever specialty you find yourself in, you'll be joining a team that believes in working together towards what's next. Our culture is fast-paced, friendly, challenging, and stimulating. It represents who we are, and the people we hire quickly become part of it. We’re Building Better Communities We value and respect our customers, who live and work in the same communities we do. At Flagstar, we take our role as a good corporate citizen seriously. That’s why we provide direct support to our communities through sponsorships, grassroots events, and the volunteerism of our employees. Of course, we also contribute to the vitality of our communities through our banking and home lending activities. Your Career. Our Company. Together, We Grow. Our dynamic team is always looking for original thinkers to share their ideas and to continue the traditions of working smarter, not harder. As our growth continues, so will your career opportunities. Some 3,000 Flagstar employees walk through our doors on a daily basis. They’re the infrastructure to our company. They are what makes our company grow and prosper. Join us and see for yourself what we have to offer.
Mission, Vision & Values
Mission
To provide a better quality of life for our customers by offering a full spectrum of products and services delivered with a genuine commitment to understanding their specific needs and financial well-being; to create value for our investors and communities; and to employ exceptional talent that confirms this commitment.

Vision
Flagstar will become a super-community bank with a national reputation for developing genuine relationships with our customers through hard work, loyalty, and straightforwardness. Along with deep-rooted knowledge and expertise, our focus is to help people put their best financial foot forward.
  • People: qualified, experienced professionals dedicated to being the best to help our customers get the best.
  • Portfolio: providing best-in-class products to commercial, retail, and mortgage customers.
  • Partners: a nurturing network of financial professionals who create and provide a culture of confidence to move customers’ finances forward.
  • Profit: maximizing long-term returns for our shareholders not only financially but emotionally, being ever mindful of our responsibilities to all facets of our customers’ lives.
  • Productivity: together, as an organization, providing our products and services in an effective and efficient manner.

Corporate Values
These are at the core of everything we do at Flagstar. Our values are shared, implemented, and embraced in every interaction we have with every customer — and each other.
  • Honest and straightforward: always upright, always truthful. No putting off, no putting on, simply doing the right thing. If we make a mistake, we acknowledge it and fix it.
  • Hardworking: never wavering, never wandering, and always completing every task, request or transaction on time.
  • Loyal and trustworthy: looking out for each customer's financial well being as if it were our own.
  • Community: be a responsible, active member of the community, true to our roots and making a difference by building and supporting our neighbors.
Benefits
We value our employees. The people who make up Flagstar are our biggest asset and drive the growth of our businesses. Our wide range of health and other benefit plans are designed to help eligible employees make the best decisions for themselves, their family, and their lifestyle.

In addition to competitive pay, our full-time employees receive a total benefits and compensation package that includes:
  • Medical
  • Dental
  • Vision
  • Health care flexible spending accounts*
  • Dependent care flexible spending accounts*
  • Short-term/long-term disability insurance
  • Employee assistance program*
  • Paid time off*
  • Paid holidays
  • Life insurance programs*
  • 401(k) plan with employer match*
  • Discounted fitness club memberships*
  • Employee checking account program*
  • Employee stock purchase plan
  • Financial product discounts

* Benefits also offered to part-time employees scheduled to work less than an average of 30 hours per week.

And because we understand that off-the-job concerns can sometimes interfere with on-the-job performance, we offer completely confidential counseling through a third party on issues ranging from child care and elder care to adoption and other work/life matters.

It's all part of what makes working at Flagstar more than just a job.