Find your place in our dynamic organization of achievers
IKON Office Solutions, a Ricoh company, combines award-winning products with end-to-end professional services and support to deliver comprehensive, flexible solutions tailored to each organization’s document management and workflow goals.
But the fact is it's not just our products that stand out in customers' minds. It's our people. From our sales group to our service and support professionals, we can confidently assert that we have one of the best teams in the business. We invite you to look at our career opportunities and discover how you can find your place on our team. We offer you more than just a job; we offer you a career in which you can utilize your full potential and grow within our company.
We have earned national recognition for:
- Integrity At Work: "One of America's Most Admired Companies" - Fortune Magazine
- Competitiveness At Work: "One of the 50 Best Companies to Sell For" - Selling Power Magazine
- Respect At Work: "25 Noteworthy Companies for Diversity" - Diversity, Inc.
- Learning At Work: "Top 125 List" - Training Magazine
Who we are as a company
At IKON, our vision is to be the leader in providing innovative products and services that enable our customers to manage document workflow and increase efficiency. In doing so, we are focused on meeting and exceeding the needs of today's businesses, while offering talented professionals such as yourself a rewarding, empowering career environment. This is reflected in our Core Values:
- Customer Centricity: Always putting our clients first.
- Competitiveness: Keeping our leadership edge by being nimble, flexible and responsive.
- Energized Teams: Recruiting and retaining world-class people with diverse backgrounds, and providing the training, tools and resources to succeed.
- Integrity: The foundation of who we are and what we stand for.
- Accountability: Being accountable to each other, our customers, our company and our communities.
IKON will be the leader in providing innovative products and services that enable our customers to manage document workflow and increase efficiency.
Helping our customers manage document workflow and increase efficiency through best-in-class products and services.
Fostering the growth and development of our employees.
Strengthening our leadership position in the market through strong execution of our strategies.
Acting with the highest level of corporate social responsibility through our involvement in the needs of our local communities and our commitment to environmental sustainability, both in the way we work and in the way we help our customers work.
Customer Centricity
Our customers are at the center of everything we do, and our products, services and business processes must be tuned to their needs. Every action we take must be aimed at doing the best job for our customers - both external and internal - and we must listen to our customers and champion their interests at every moment.
Competitiveness
Today's environment demands that we remain nimble, flexible and responsive. We will always strive for market leadership, taking advantage of market opportunities and maintaining a competitive edge. Our organization will remain focused on operational excellence, and creating the most cost-efficient and customer-centric structure.
Energized Teams
IKON recognizes the fact that world-class organizations are comprised of world-class people - employees who are adaptive, engaged, diverse and eager to learn. We are in the services business and our greatest asset is truly our people. We are committed to putting the best people in the right places within the organization, and giving them the right training, tools and resources to succeed. We will ensure that the behaviors of our employees reflect our commitment to diversity and the fact that all backgrounds and talents are welcome at IKON.
Integrity
Integrity is the foundation of who we are and what we stand for. Integrity helps us build trust and respect among all of our business relationships. Integrity means that there is no gap between what we say and what we do, and there is continuity between our thoughts and actions. Our guiding principles of integrity are our strong Code of Ethics and our commitment to uphold the highest ethical standards at all times.
Accountability
Clearly, to be successful long term, we all must be accountable to each other, our customers, our company and our communities. Accountability really means owning our actions, and doing our part to ensure IKON’s success.
IKON Office Solutions was known as Alco Standard Corporation prior to its name change in January 1997. Since the 1960s Alco was a holding company with operations in a variety of industries including steel, gift and glassware, food service, aerospace, paper and office products. By 1992, Alco was a distribution company with two business groups—paper and office products. The paper business was spun off to Alco shareholders in December 1996.
Alco/IKON aggressively acquired businesses from fiscal 1994 to 1998, including traditional office equipment products and service providers, outsourcing and imaging services companies and technology products and services organizations. Beginning in fiscal 1999, IKON ceased its acquisition activity in North America and began to transform from a decentralized holding company of more than 450 acquisitions to an integrated operating company focused on document management products and services.
Beginning in 2000, IKON’s vision was to become the largest and strongest independent document management channel in the world. This vision was accomplished through three strategic priorities:
Growth – IKON invested in resources and programs to capture new market opportunities, retain and expand its customer base, and grow our market share in Europe through a city expansion strategy.
Operational Leverage – IKON improved efficiencies across the organization, including migrating its IT systems onto one platform and increasing competitiveness through continued process improvements.
Capital Strategy – IKON built a strong financial foundation through debt reduction, share repurchase, and working capital improvement initiatives.
In 2008, IKON was acquired by Ricoh Company, Ltd. As a Ricoh company, IKON leverages the manufacturing and engineering expertise of a global technology innovator, with the experience and reach of its locally based sales and services teams, to provide end-to-end solutions and one of the industry’s broadest portfolios of document management services.
Ricoh is a global leader in digital office solutions, and Ricoh technology is designed to empower businesses to improve critical processes, keep information secure, ensure compliance and promote environmental sustainability while reducing the total cost of ownership.
IKON and Ricoh’s strengths complement each other, creating an industry powerhouse that can push innovation and customer service to new heights. The combined strength of IKON and Ricoh creates opportunities to expand our capabilities, strengthen our service offerings, bring new solutions to market faster, and work harder to help customers reduce costs and increase efficiency.
|