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Teleperformance

 
Approx. 11 active jobs   |  Website
Overview
Teleperformance, the worldwide leading provider of outstanding customer experience at every single opportunity, has been serving companies around the world, providing superior results in managing their customer care, technical support and debt collection programs. In 2010, the Teleperformance Group achieved €2.058 billion revenues (US$2.738 billion – average exchange rate at December 31, 2010: €1 = US$1.35).

The Group operates about 83,000 computerized workstations, with more than 120,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries.
Culture
2010 Great Place to Work. Awarded to Teleperformance Portugal and Brazil Awarded. 2010 Customer Management Contact Center BPO Magic Quadrant. Teleperformance positioned as a worldwide leader in the Customer Management Contact Center BPO Magic Quadrant. 2010 Global Awards - Frost & Sullivan • North American Customer Service Leadership Award • Latin America Competitive Strategy Innovation Award • Latin America Competitive Strategy Innovation Award • Contact Center Company of the Year - Teleperformance Russia • EMEA Market Share Leadership Award. 2010 IDC Analyzes Ranking “MarketScape Leader. Teleperformance's placement on the IDC MarketScape chart as Leader was determined by its high relative scores for company leadership, financial strength, and sales and distribution strategy especially; Teleperformance also scored high on aspects of its growth strategy, the diversification and strength of its delivery model, and its employee strategy.” 2010 Decision Matrix: Selecting a Contact Center Outsourcing Vendor - Teleperformance recommendation: shortlist. 2010 Black Book of Outsourcing "Top 50 Award" "In our 2010 global ranking of outsourcers across all categories, Teleperfomance received a very high overall satisfaction ratings from its clients. Among its global outsourcing peers, Teleperformance was rated particularly strongly by clients for its adoption of shared goals, its approach to problem resolution, its corporate reputation and its future orientation." - Eamonn Kennedy. 2010 CIS Magazine Top 50 Award Customer Interaction Solutions Magazine has named Teleperformance not only one of the Top 50 Teleservices Agencies in the world, but has ranked Teleperformance the #1 global Contact Center Outsourcer. 2010 Best Customer Service in the World Teleperformance Portugal Awarded Best Customer Service in the World 2010.
Mission

At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. In so doing, we create opportunities and values for employees, clients, customers, communities and shareholders.
Careers

At Teleperformance we believe that what makes us so successful, first and foremost, are our employees. The quality of service we provide is also the key foundation for our growth. Along with having a highly committed and active management team that is second to none in this industry, our financial stability, global reach, flexibility and technology are also unsurpassed.
Contact
Marcie Ballard
VP Recruitment and Selection
1991 South 4650 West
Salt Lake City, Utah 84104.