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Employer Quick Look

Liberty Tax Service - Headquarters

(Private)  
Accounting - Finance
250 - 500 employees  |  
Overview
Liberty Tax is the fastest-growing tax preparation franchise with 4,500 offices in the United States and Canada. More and more Americans are turning to Liberty Tax Service to help them meet one of life’s ultimate deadlines. The company continues to firmly establish its growing presence and increasing market share in the tax industry. There are over 4000 Liberty Tax Service offices operating in the United States and Canada. Liberty Tax Service has surged to the forefront of a constantly evolving and technological tax industry, garnering many accolades in its climb. In 2008, Entrepreneur magazine ranked Liberty Tax Service as #23 on its “Franchise 500” overall list of best franchises, #9 of the fastest-growing franchises, and #6 on the list of top 20 low-cost franchises. Liberty Tax Service is the only tax service included on Hispanic Trends magazine’s 2006 and 2007 elite list of the “25 Top Franchises for Hispanics.” Founder and CEO John Hewitt has a nationally recognized name in the tax and accounting world. He is a veteran of 40 tax seasons, the founder of two top tax preparation firms, and a former H&R Block regional director. Accounting Today magazine has named Hewitt one of the accounting profession’s top 100 most influential people seven times. The International Franchise Association honored Hewitt as its Entrepreneur of the Year in February 2006. Few individuals within the tax industry demonstrate vision, experience, and intuition in the constantly changing tax industry like John Hewitt. He is the only person currently who has founded two franchise services ranked by Entrepreneur magazine in the top 25 on its Franchise 500; Liberty Tax Service and Jackson Hewitt Tax Service. Under Hewitt's management, Jackson Hewitt solidly became number two in the industry, with 1,345 offices coast-to-coast from humble beginnings as a six-office operation in Hampton Roads, Virginia. Hewitt entered the tax industry by enrolling at an H&R Block tax school while in college, and became the youngest regional director in the Block system. Liberty Tax Service started in Canada on September 1, 1997 when Hewitt acquired a Canadian tax franchisor, U&R Tax Depot. In 1998, the company became Liberty Tax Service and opened 5 offices in the United States. By 1999, Liberty Tax Service operated 35 offices in seven markets across the country. Liberty Tax Service is headquartered in Virginia Beach, Virginia and is simply the fastest growing international tax service ever. Experience is the reason why Liberty Tax Service is capable of such remarkable growth in a short period of time. The knowledge of the management team and headquarters staff totals over 500 years of tax and franchise industry expertise. That's a powerful resource when it comes to developing systems, training programs, and marketing strategies. For these reasons, Liberty Tax Service is quickly establishing a brand name recognized for quality computerized tax preparation excellence. Liberty Tax Service strives to set the industry’s benchmark for customer service by exceeding their customers’ expectations. Each Liberty office offers free checking of self-prepared returns, free tax advice, and free audit representation.
Culture
Learn to Prepare Taxes at Liberty's Tuition Free Tax school Nothing is as certain as an ever-changing and confusing income tax code. Liberty Tax Service offers help. The company's basic income tax preparation classes educate the public about the latest tax changes, and every facet of individual income tax preparation. No prior tax experience is necessary to enroll and take the class. Enroll and you'll be on the way to freedom from the complexity of income tax regulations and the pursuit of a new career! The curriculum is designed to cover the fundamentals of basic income tax preparation. During the ten-week class, instructors cover all schedules, credits and forms that can be filed with an individual tax return. Students apply their tax knowledge to prepare taxes both on paper and using the computer. The only cost may be a minimal charge for books. September Classes Liberty's basic tax course starts the week after Labor Day. The sessions are held twice a week for ten weeks, with flexible morning and evening courses. Online Tax School! Still can't find the time to attend Liberty's tax school at one of our office? You're in luck. We now offer our Basic Income Tax Course online! Our Basic Income Tax Course is designed to teach you the fundamentals of income tax preparation. Learn how to prepare taxes from the convenience of your own home. Click here to register for our Online Tax School! Online courses begin August 25th, 2008 from 6:00 p.m. – 9:00 p.m. EST. This will be a 10-week course. Live Instructors are onsite to answer questions! Cost is $109.00 for the books. October Classes There may be additional eight-week basic courses offered in October. November Classes Some offices will offer six-week basic courses in November. January Classes In early January, Liberty Tax Service will hold week-day Rapid Classes in most offices. There are no tuition or book charges for these Rapid Classes. There is also an Online Rapid Class option. There is a $25 registration fee for the Online Class which covers the book and unlimited access to the lessons.
Mission

Set the standard, improve each day and have some fun!

Principles

  • Create raving fans!
  • Be honest, show respect and have integrity
  • Monitor results not activities
  • Mistakes are a wise persons' education
  • Challenge ourselves, challenge each other, break boundaries
  • Give loyalty - Get loyalty
  • Communication, Communication, Communication
  • Attitude is a matter of choice - you make the right choice.
  • Enjoy the journey - do it with pride!
  • Contribute to the Team

Contact Us

By Phone:
Headquarters Local: 757-493-8855
Headquarters Toll Free: 800-790-3863
Headquarters Fax: 800-880-6432

By Mail:
Liberty Tax Service
1716 Corporate Landing Parkway
Virginia Beach, Virginia 23454

By Email:
Office@libtax.com

Una Inversión En Su Futuro
Over 800 Liberty Tax Professionals nationwide received the prestigious HISPANIC SERVICES SEAL OF EXCELLENCE certification.

(Virginia Beach, VA) Liberty Tax Service has made a commitment to the Latino community to provide them with service that is unmatched in the industry. To that end, we created a training program for our Franchisees that would teach them how to service the unique needs of the Hispanic client. The 22 week course includes instructions on culture, government and tax forms and the subtle proprieties relative to communicating with our Latino clients. This in-depth course was offered free-of-charge to all Franchisees and their staff.

Only Liberty Tax offices that have fluent, bilingual staffing and whose selected employees have met the qualifications associated with the 22 week course are eligible for certification. This exclusive recognition includes the honor of posting the Hispanic Services Seal of Excellence in their office windows that proclaims in Spanish “Orgullosamente Sirviendo A La Comunidad Hispana” or “Proudly Serving the Hispanic Community”. Offices bearing this insignia authenticate to the Latino community that they have been fully trained to service the Hispanic community’s tax needs, with a qualified bilingual translator on hand.

Liberty Tax Service has taken its commitment to the Hispanic community very seriously. We have an Hispanic Marketing Services Team whose charter is to assimilate with the Latino community so that we can ensure it is providing the right services and communicating with the Hispanic community in the right way.

John Hewitt, Founder and CEO of Liberty Tax explains that “To many Hispanics, the tax and ITIN process can be foreign and confusing. It’s important that we acknowledge their unique needs so we may facilitate this experience. They should be able to count on us to complete their applications and filings correctly, and they should feel assured that their information will be handled with the utmost confidentiality.”

Liberty Tax Service offices nationwide provide free ITIN applications for all immigrants.