From our corporate offices to our installation trucks, from the professionals at our Customer Monitoring Centers to the support staff across the country, all ADT employees are guided by three directives: our Vision, our Mission, and our Values. We're proud to share them with you.
To be the leading systems, services, and solutions provider in the world by exceeding customers' expectations through superior service delivery, world class talent and applied technological innovation.
We will become the company most trusted to provide our customers the best quality systems, services and solutions to protect the things they value most.
Performance: We will be the team that meets its performance objectives every time, every way with no excuses, no exceptions.
Honesty: We will speak openly and directly, with empathy, respect and a willingness to resolve all issues through mutual compromise.
Integrity: We will do what we say.
Empowerment: We will empower team members to do what is necessary to exceed the expectations of external and internal customers.
Teamwork: We will treat all team members with respect, dignity, and integrity.
Diversity: We will create an environment that attracts, retains, and respects every individual regardless of our difference.