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Employer Quick Look

Chase

(Public)  
Banking - Financial Services
Overview
Our mission at Chase is quite simple: to be the industry leader in customer service. Why is this mission so important to us? Because at Chase, we realize that our products, services and advice are only as good as the people we have on the front lines and behind the scenes making it all happen. We’ve got 160,000 employees empowered to do everything they can to make their customers’ lives better. This includes:




    • Developing innovations like our mobile banking platform and ATMs that accept multiple cash and check deposits without a deposit slip or envelope  

    • Operating more than 5,500 branches in 23 states and more than 18,000 ATMs 

    • Refinancing over 1.4 million mortgages since 2010—and preventing over 844,000 foreclosures 

    • Partnering with more than 17,000 auto dealerships nationwide to provide car loans  

We’re proud that these efforts have allowed us to increase our J.D. Power Satisfaction surveys by more than any other large bank in the U.S. over the last two years, across the board:
 



    • #4 in Card Service Customer Satisfaction  

    • #4 in Mortgage Servicing  

    • #5 in Mortgage Originations  

    • #8 in Retail Banking  

As you can see, Chase makes an impact on millions of people every day. And we couldn’t do it without great people. If this sounds like a place where you’d fit in, click here to search and apply for jobs at Chase.
Benefits

We believe that the success of our business is linked directly to the talent and commitment of our people. With that in mind, hard work and accomplishments are recognized and rewarded here. You can certainly count on competitive pay, health and other benefits, and you’ll be happy to know we go beyond the basics.

Learn more about our wide range of employee programs and services on our website.

About Our Company
Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers—1 out of every 6 Americans. As a division of JPMorgan Chase & Co., we:

    • serve 21 million households with consumer banking relationships  
    • lent $17 billion to small businesses in 2011  
    • are one of the nation’s largest credit card issuers, with more than 64 million credit cards in circulation  
    • service 8 million mortgage and home equity loans. 
Diversity

How do we sustain a culture that allows us to deliver the best possible service? By crossing business, geographic and functional lines to get things done quickly and efficiently. By investing time and energy in each other so we can collectively operate at our highest level. By soliciting ideas for improvement from the front lines and acting on them.  By honoring our individual diversity.

We’re committed to creating a work environment that embraces diverse backgrounds, work styles and lifestyles. One of the many ways we support our people’s unique contributions is through our business resource groups, which offer like-minded colleagues opportunities for networking, training, mentorship and more. We are a recognized leader in creating a diverse workplace, but join us and find out for yourself what it’s really like at Chase.