HomeDirectUSA is the highest-volume, fastest-growing delivery company in North America, transporting large consumer products to any home or business in the United States and Canada. We provide full supply-chain solutions for manufacturers, retailers, e-tailers, distributors and cataloguers—from impeccable delivery, unpacking, assembly and installation to inventory management and warehousing. Whether it be furniture, home fitness equipment, consumer electronics or home improvement products—any larger item that requires specialized handling—HomeDirectUSA is the right choice. Our commitment to quality is evidenced by our ISO 9001:2000 registration, received September 29th, 1998 and re-granted every year since, so you know you can trust the quality of our work every step of the way.
HomeDirectUSA is designed to handle your entire distribution process. We have 92 delivery terminals in the US and Canada, with 300 tractor/trailer units, 4 crossdocks, 2 consolidation centers and over 1,000 local delivery vehicles. HomeDirectUSA uses an exclusive network of service centers whose complete focus is providing successful delivery of large consumer durables.
In addition to our industry-best delivery services, we have a proprietary regular and irregular air-ride LTL system (the "TimeLok" system) that provides interstate transportation and delivery of high-end consumer products from manufacturers' and retailers' distribution facilities to the Company's cross-dock facilities and final mile delivery terminals. Truck departures and arrivals within the TimeLok system operate according to a fixed schedule, enabling HomeDirectUSA to provide timely and consistent delivery services. HomeDirectUSA's high-quality, interstate transportation system offers a competitive advantage, especially for those products requiring air-ride handling. This specialized handling is a key reason why HomeDirectUSA has the industry's lowest claims ratio.