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Starboard Cruise Services, Inc.

HQ: Miami, FL   |  

Starboard Cruise Services is a Moët Hennessy • Louis Vuitton (LVMH) company. Based in the warm and beautiful city of Miami, Florida, we are the world’s largest, duty-free, onboard retailer, awarded “Best Cruise Travel Retailer in the Americas” for travel retail excellence by Duty Free News International (DFNI).

Starboard operates retail stores on over 80 ships worldwide, representing 7 major cruise lines, such as Royal Caribbean and Carnival Cruise Lines. Our goal is to provide our cruising customers with a unique and unforgettable shopping experience, filled with theatre, excitement and unique retail merchandise!

Join our dynamic team and be part of the world’s leading onboard retailer, just minutes from the best beaches in the country. We offer excellent benefits, a strong compensation package and a fast-paced work environment unique to the retail industry!


Working for Starboard has its benefits. Starboard offers very a competitive, leading and comprehensive benefits program to all of our employees based in the United States. Some benefits vary, depending on the type of position you hold at Starboard. Take a look at the highlights: Your Health Medical and Dental: All full-time associates are eligible to enroll in our benefit programs according to our eligibility period. You will receive some of the best medical, dental and prescription drug plan choices available in the state of Florida at subsidized costs. Vision Care: Our vision plan provides affordable coverage through a network of providers. Your Future 401(k): Our plan helps you build your retirement funds for the future. Our 401k allows for enrollment in a pre-tax or ROTH option. After one year of service, we will match up to 6% of your salary and the company’s contributions are 100% vested immediately. In addition, we may contribute up to an additional 2% of your salary upon meeting certain profitability targets vested over a defined period. Life Insurance: You may be eligible for company paid life insurance of 2 times your base pay. In addition, the voluntary purchase of additional coverage and dependent life insurance choices are available. Disability Plans: You may be eligible for short-term or long term disability benefits if you are sick and/or injured and unable to work. This is also company paid. Flexible Spending Account (Medical/Dependent Care): Our plan allows you to be reimbursed for eligible Health Care and Dependent Care expenses tax free. By participating in this plan, you do not pay federal, state, city, and social security taxes on the money you contribute. Your Growth Tuition Reimbursement: The program is designed to encourage employees to develop their skills by taking recognized educational courses related to their current or future career goals with the company. Qualified expenses are paid by Starboard up to an annual maximum. Management Development: Personal and management development courses are available through regularly scheduled training. We provide opportunities to keep your skills current and to make sure you are continually growing, learning, as well as are challenged. Your Time Vacation: Starboard associates earn vacation time based on years of service. Depending on the type of position you hold, the amount of vacation you accrue will vary. Personal Holidays: Our employees are eligible for two paid personal holidays each year based on their start date Your Family Family Medical Leave: Starboard will grant family and medical leave (FMLA) in accordance with the requirements of applicable state and federal law in effect at the time the leave is granted, as designated under the FMLA policy. Other Great Benefits and Discounts Employee Assistance Program (EAP): Provides free confidential consultation and referrals on life changing events for you and eligible family members. This benefit provides available access to a certified, professional counselor. Cross-Company Discount: You can receive a discount on qualifying merchandise purchased at Starboard; and on items purchased through other qualifying LVMH organizations. Annual Bonus: May be available to employees who meet or exceed targeted plan goals. Discounts to Florida amusement parks: family entertainment venues and local events. Service Awards: Length of service anniversary milestones are recognized through our Service Award Program.

Our Culture

“The focus that we have right now is really helping people grow within the company and retaining great employees.”


Setting goals and determining priorities are fundamental functions at Starboard. We pride ourselves on our determined and capable employees who drive fast paced sales in a results-oriented environment. Through focus on the customer, internally and externally, our employees are encouraged to ensure satisfaction and achieve company goals and expectations.

Commitment to Excellence

At Starboard, we are committed to providing the highest quality in all that we do. Our passion for excellence is evident through our highly trained, motivated employees. We encourage our employees to pursue excellence by continuously looking for ways to innovate, create and find solutions to improve processes.


The success of our organization begins with our talented employees who ensure Starboard’s continuous vitality. At Starboard, we empower our employees to direct the organization in ways that promote collaboration and trust. By successfully managing relationships with vendors, cruise line partners, and each other, our employees promote honesty and teamwork.

Our Commitment to Diversity

At Starboard, we believe in the diversity of our employees and our fast-paced, people-oriented culture. We embrace our unique, individual differences which impacts the way we relate to and collaborate with one another and how we can best serve our guests and cruise line partners.

Starboard Cruise Services is a performance-based organization with equal opportunities for all who meet and exceed expectations. We respect and value the individuality of all team members and guests. We know that valuing diversity makes good business sense and helps to ensure our future success. We do not tolerate unlawful discrimination of any kind. We hold one another accountable to this commitment.

Commitment to our Community

In partnerships with humanitarian causes, Starboard supports nonprofit organizations serving our local communities and countries around the world in need. Our employees are also active in the South Florida community by participating in food and community blood drives, toy collections and other humanitarian causes.