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Norton Healthcare

Healthcare - Health Services
5,000 - 10,000 employees  |  
For more than a century, Norton Healthcare’s faith heritage has guided its mission to provide quality health care to all those served. Norton Healthcare is the Louisville area’s leading hospital and health care system (45 percent market share) and third largest private employer (more than 9,300 employees).

The not-for-profit system – the largest in Kentucky and rated one of the top 100 integrated health care delivery systems in the country – includes five hospitals; seven Norton Immediate Care Centers; and one Norton Orthopaedic, Hand & Injury urgent care center. An eighth Norton Immediate Care Center will open in eastern Jefferson County at Old Brownsboro Crossing in summer 2006.

Norton Healthcare has nearly 2,000 total physicians on its medical staff, and employs more than 200 primary care and specialty care medical providers at offices and locations throughout the community. Norton Healthcare’s services include Norton Heart Care, Norton Cancer Care, Norton Orthopaedic Care, Norton Women’s Pavilion, Norton Stroke Care and pediatrics. In 2005, Norton facilities recorded nearly 61,000 inpatient admissions, more than 305,000 outpatient visits, and nearly 182,000 emergency department visits.

Norton Healthcare has been recognized as KentuckianaWorks’ 2005 and 2003 Employer of the Year for its innovation and responsiveness in enhancing workforce and economic development in Greater Louisville; and in 2006 was honored as one of the 21 “Best Places to Work in Kentucky” award-winners among large-sized companies.
One of our corporate goals is to attract, develop, and retain values-driven, culturally diverse, appropriately skilled and service-oriented people. We are establishing ourselves as the health care employer of choice in the region and have been recognized as KentuckianaWorks’ 2005 and 2003 Employer of the Year for our innovation and responsiveness in enhancing workforce and economic development in Greater Louisville. In 2006 Norton Healthcare is being honored as one of the 21 “Best Places to Work in Kentucky” among large-sized companies. Norton Healthcare seeks to develop and nurture a culture in which the organization and its employees support one another’s goals in an environment of teamwork, participation and professional growth based on respect for the concerns and expectations of each individual. Everyone’s opinion matters, regardless of job title. Employees participate in focus groups, committees and surveys to help us determine what benefits and aspects of their jobs they value and what changes they would like to see in their workplace. Many adjustments and new programs have been initiated as a result of ideas shared by our employees. At Norton Healthcare, our employees have a voice. Norton Healthcare also fosters an atmosphere of open and honest communication, making every effort to keep employees informed about issues that affect them, Norton Healthcare and the health care community as a whole. This is achieved through: publication of a monthly employee newsletter; facility-specific newsletters; ongoing all-employee e-mails about new programs, services, events, awards and media attention; periodic voice mail messages to all employees from the president and CEO; an annual “Report to Employees” that summarizes changes made during the previous year and highlights new programs and EmployeeLINK, an intranet service dedicated to communicating with employees and improving access to pertinent information. As the Louisville area’s third largest private employer, Norton Healthcare offers:
  • Competitive pay and benefits
  • Flexibility
  • Innovative programs to help employees balance their professional and personal lives
  • A variety of easily accessible work locations throughout the community
  • Opportunities for career advancement
For more information about specific job openings, visit our Web site at or call our recruitment office at (800) 634-6245 ext.3696 or (502) 629-3696.
Our core benefits consist of: six medical plans; three dental plans; company paid life insurance and long-term disability; voluntary life, long-term disability and short-term disability; flexible spending accounts; and many others. In addition to core benefits, we have developed many programs to improve work/life balance and help employees save money. We are continually striving to improve and add new programs. Some of these programs include:
  • Adoption Assistance
  • Computer Purchase Program
  • Employee Appreciation Week
  • Employee Assistance Program
  • Employer Assisted Housing
  • Fitness Center of Norton Healthcare (downtown campus)
  • Flexible work schedules
  • MedLINK - An over-the-counter products purchasing Web site that allows Norton Healthcare employees to purchase some of the most commonly used pharmaceutical items at a significant discount from the retail price and also promotes wellness.
  • Norton Concierge Services – A program that helps employees take care of routine activities and special services at their convenience, such as: Personal errands (going to the post-office, taking a pet to the vet, meeting the electrician); Personal shopping (buy, wrap and deliver gifts, purchase and deliver groceries or fresh flowers); Auto repairs and maintenance (on-site oil changes and car washes; car repairs, including pick up and delivery of automobile); Meal delivery (from the restaurant of their choice); Financial needs (bill payment, banking, other financial needs); Family needs (checking on elder family members or teen children who are home alone after school); Home maintenance (housecleaning, home repairs); Party planning; and Travel arrangements.
  • Norton Navigators – A mentoring program for nursing staff.
  • A 20 percent discount on outpatient hospital services
  • A prescription mail order program
  • A wellness program
  • Workforce development - Tuition assistance and various scholarships are available.
  • Continuing education and development
Norton Healthcare’s purpose is to provide quality health care to all those we serve, in a manner that responds to the needs of our communities and honors our faith heritage.

We will be the region’s most comprehensive, strongest and preferred health care organization, setting the standard for quality and caring.

At Norton Healthcare, we will:
• Respect every person
• Set the standard for quality and caring
• Continually improve care and service
• Demonstrate stewardship of resources
• Accept accountability for results
• Succeed with integrity
Great people. Great team. The people of Norton Healthcare are more than employees. They are also friends, co-workers and loyal customers. On the whole, our employees tell us they enjoy their work and find it fulfilling, which makes for a more pleasant work environment and higher morale.
More Services
As a result of our size, scope and experience, Norton Healthcare provides specialized and individualized care for people of all ages. Special facilities and programs in the Norton Healthcare network include:

  • Kosair Children’s Hospital the only full-service, free-standing pediatric hospital in Kentucky. For more than 110 years, Kosair Children’s Hospital and its predecessor hospitals have cared for the children of Kentucky and Southern Indiana, without regard to their families’ ability to pay. The 253-bed hospital serves as the primary pediatric teaching facility for the University of Louisville School of Medicine.
  • Norton Cancer Care includes Kentucky’s only oncology intensive care unit.
  • Norton Heart Care offers the region’s only comprehensive heart treatment program, featuring high-level care for men, women, children and infants.
  • The Norton Hereditary Cancer Institute provides the area’s only cancer-focused genetics program.
  • The Norton Hospital Leatherman Spine Center’s orthopedic surgeons and neurosurgeons work side-by-side to treat chronic back pain, scoliosis and other spine and spinal cord conditions.
  • The region’s leading women’s programs at Norton and Norton Suburban hospitals include specialized care for high-risk pregnancies, a full-service breast health program and the region’s only heart program designed exclusively for women.
  • Norton Health at Work offers a multifaceted preventive care program designed to keep our community well, through programs that include free public health screenings for many common diseases.

Quality Care
We recognize that high-level medical care requires state-of-the-art technology and a commitment to the continued pursuit of innovative excellence. Evidence of this commitment can be found in the following:

  • The Intra-operative Magnetic Resonance Imaging (iMRI) Center, which gives surgeons a detailed, real-time view of their work, allowing them to better evaluate an operation while in progress.
  • Transmyocardial Revascularization, a specialized laser heart procedure performed more often at Norton Audubon Hospital than anywhere else in the world
  • Advanced diagnostic imaging services at multiple Norton facilities, including multi-slice CT scanners, used to detect early stages of cancer and heart disease
  • Norton Cancer Care, which recently became the first in the world to enroll a patient in a revolutionary genetics clinical trial through its Louisville Oncology research program
  • Two of the region’s leading Level III neonatal intensive care units at Kosair Children’s Hospital and Norton Suburban Hospital, providing peace of mind to parents and high-level service to newborns with special needs
  • An ongoing relationship with the University of Louisville, allowing Norton Healthcare to remain at the forefront of medical research and education