Employer Quick Look

Norwegian Cruise Line Pride of America

Hotel - Resort, Travel
10,000 - 25,000 employees  |  
Did you know, Norwegian Cruise Line Pride of America is the first U.S. flagged ship in over 50 years that serves only the Hawaiian islands? We’re really as unique as it gets in the cruising industry because we created "Freestyle Cruising" and only NCL offers it.

On NCL, guests are free to follow their whim—not a bunch of strict schedules and rules. For instance, on our ships there are no set dining times. Instead, our guests choose between any of our 10-15 restaurants onboard. With no set schedule – and a relaxed dress code - they get to do what they want when they want. So they’re free to dine when they want, wear what they want, nap when they want. They’re free to do whatever. That’s freestyle cruising.


Among the “go your own way” vacation our guests experience, they also experience the finest service with fun, friendly personnel. At NCL America we have a high crew-to-guest ratio, so we are properly staffed to make their trip unforgettable.

In addition to the fun working environment, there's the chance to meet people from everywhere, and a solid income with great savings potential, but there’s another bonus: PRIDE. By serving on NCLA's Pride of America cruise ship you’ll be a part of American history. It's the first US Flagged ships in over 50 years. This ship is staffed solely with a proud American workforce, sailing within our famous 50th state. And due in no small part to our talented crew, we are the leaders in the cruising industry in Hawai’i.

Our ship is 15 stories high, features dozens of restaurants and cafés and caters to over 2000 guests 24 hours a day. From pools to night clubs to day spas each one is a resort on the high seas. And with 100% U.S. crew and itineraries 100% in and around our 50th state, this is a great source of pride and gives our guests an experience that is like no where else in the world.
The experience you’ll get working on a ship is unique. You share your room with 2, maybe 3, others. You are served four free meals a day. And you have access to a crew gym, computers (Internet access is not paid for) and lounge. By living so close together and working with the same goal of showing guests a great time, you’ll be amazed at how fast you make friends. NCL America buys your plane ticket to and from Hawai’i. You’ll also get specialized training. It’s there you’ll learn CPR, water safety, crowd control and get certified as a Merchant Mariner from the Coast Guard. No matter how you add it up this is a job you can be proud of. If you are an outgoing, hardworking, team player who wants to see the world – consider joining NCL America. Your career ticket to Hawai’i.
IMPORTANT REQUIREMENT FOR ALL APPLICANTS: You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard Merchant Mariner Document. In order to work on a U.S. flagged cruise ship, U.S. law requires that a Merchant Mariners Document (MMD or Z card), be issued to the individual by the U.S. Coast Guard. If you are given a contingent job offer by NCL America and you do not have a MMD card, you will need to apply for a MMD card either by designating NCL America as your agent to apply for you or applying for it yourself. A person applying for a MMD card must disclose to the Coast Guard information concerning such matters as prior drug use, criminal convictions, and revocation of driver’s license. Under the Coast Guard regulations “convictions” specifically include deferred acceptance of guilty (DAGS) pleas, no contest pleas, and convictions where restitution, a fine or community service is the penalty imposed for the conviction. The following are specific conduct related questions that will be required to be answered as part of the MMD Application.
Career Opportunities
Service Teamwork and Yes Lead to Excellence. STYLE is our customer service concept that all employees take pride in supporting and role modeling. All employees must work together to make our guests feel special. If you have a "can-do" attitude than you have S T Y L E.
Assignment & Benefits
  • Assignments are 5 months, but you get 4 - 5 weeks vacation time between each assignment.
  • We also pay for your flights coming and going.
  • When we are in port and you're off duty, you are totally free to go and experience Hawaii.
  • You get all living expenses paid.
  • You get to live aboard a cruise ship, sailing throughout Hawai’i.
  • You get great benefits.
  • You get four free meals a day.
  • You get free access to the crew gym, computers (Internet access is not paid for) and lounge
  • Pre-Employment
    Once you are aboard, you will simply go through our not-too-rigorous pre-employment checklist, complete your training, and get your Merchant Mariners Document (MMD) from the Coast Guard. (Your mom will be very impressed!)

    Here's what you'll need:

    Medical Exam and Drug Screen
    Background Check
    Merchant Mariners Document (MMD) required documents:
    (For more information, and to see if you qualify click here)
    a. Original Government-issued ID card (i.e., drivers license, state ID, military ID. The name on the ID card must be EXACTLY the same as the name on your Social Security Card. If you do not have one, GO GET IT NOW! PLUS,
    b. Original Social Security Card, PLUS,
    c. One of the following:
    * If U.S. Citizen: Original Birth Certificate or Passport
    * If Permanent Resident: Green Card
    * If Naturalized Citizen: Original Certificate of Naturalization
    Driving Abstract: Go to your local DMV or search for it online and print it out. (There may be a fee to obtain this document.)
    Court/Criminal Abstract: Go to your local police station to get any documents that state dispositions of any charges, and receipts of paid traffic tickets (they may still appear pending on the background check if they were paid too recent). (There may be a fee to obtain this document as well.)
    Standard Rules & Requirements
    Dating is allowed between crewmembers. Dating guests, however, is never allowed.

    There’s no drinking on duty and absolutely no drug use at any time.

    Every applicant must provide MMD (Merchant Mariners Document) materials:

    Government issued ID card
    Social Security Card
    One of these: Birth Certificate/Passport/
    Green Card or Naturalization form
    All crewmembers are required to wear uniforms while on duty.
    It is Norwegian Cruise Line's & Norwegian Cruise Line America's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. EOE.
    Professional Interview Session
    CHECK LIST. We look forward to seeing you at our next professional interview session and don't want to hold up the process if you think you're ready to join us! Please review the following to prevent any delays:

    1. Double-check the time, date and location of our Professional Interview Sessions. A full listing of our calendar is available at www.nclamerica.jobs
    2. Come prepared for a professional interview...Dress for success!
    3. Bring a resume or some type of detailed work history showing your previous experience.
    4. Be prepared to fill out an application. (Don't forget your ID).
    5. Did you do your research to learn more about NCL America and to make sure you meet the minimum job requirements to work and live onboard our ship?
    6. Visit www.NCLAmerica.jobs to view information on our company, length of assignments, life on board, rules & requirements, future/upcoming information sessions, etc.
    7. Great idea! Print out the ad and take it with you for easier reference.
    8. Did you tell a friend, family member, co-worker that may be a good fit too? We like how you think! Anyone who wants a Career ticket to Hawaii, tell them to visit us at: www.nclamerica.jobs

    For a complete schedule of upcoming events in a city near you, please CLICK HERE
    Pride of America Ship
    SHIP FACT: Year Built 2005 Gross Tonnage 81,000 Length: 921 feet Beam: 105 feet Draft: 26 feet Engines: Diesel Electric Cruise speed: 22 knots Guests: 2,138 (double occupancy) Crew: 950 Oceanview Staterooms 84% Balcony Staterooms 61% FUN FACT: Tonnage is 27 times that of an elephant Length of about 18 average-sized whales Over 660 balcony staterooms 8 restaurants 10 bars & lounges Golf Pro shop and driving net Spa and Fitness Center Kids and Teen Club.