USMA Inc. is one of the nation's leading outsourced sales and marketing firms. USMA has grown to serve clients in many industries, from big telecom to finance. USMA continues to be a key player in the market deployment of new technologies for the biggest players on Wall Street. Since its inception, USMA has launched campaigns in many major markets on the West Coast, including Seattle, San Francisco, San Diego and the throughout the Los Angeles basin.
Each client campaign consists of a team of Account Representatives. The role of an Account Representative includes customer service and sales, as well as marketing presentations and public relations for the client. The Account Representative serves as an ambassador for the client to the community. This role demands the highest standards of professionalism, enthusiasm and integrity.
Human Resource Specialist
Each of our branches has a team of HR Specialists that manage the human resources, recruiting and staffing of a client’s campaign and sales support of the marketing team. The role of HR Specialists requires a high level of organization, critical thinking, an understanding of basic business computer skills and the ability to multitask effectively.
The keystone of each branch location is the Market Director. The MD oversees all operations and all departments of the branch. As a key coach and mentor to the staff, the MD is responsible for both campaign and personnel development. Each branch consists of three departments – sales and marketing, finance and human resources – all of which report to the MD.
Each Market Director will be fully immersed in a four-phase management development program: