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One Touch Direct


OneTouch Direct (OTD) specializes in expert direct marketing program development and call center solutions in both the consumer and B2B segments. We focus on increasing revenue and retention while reducing costs for our clients. We understand the value of our client’s brand; we deliver positive, quality customer interactions for a consistent brand experience.

OneTouch Direct is based in North America and is committed to developing its teams in local communities. Headquartered in Tampa, Florida, OTD employs over 2,000 team members in multiple offices in Florida and St. Catharines, Ontario.

We provide expert call center support in English, French and Spanish to wireless, telecommunications, cable, internet, financial services, entertainment and other industries.


OneTouch is a leading provider of call center solutions to Fortune 500 companies in the wireless, Internet, financial and telecommunications industries and other prominent consumer and B2B services. We seek the most professional and knowledgeable people to partner with our valued clients. Our employees work in a team environment, playing a significant role in the success of our clients, and are rewarded with internal growth opportunities for personal success, competitive compensation and benefits. If you wish to join our dynamic team, please email your resume for the job listings that are of interest to you. OTD is proud to be an equal opportunity employer


To create profitable marketing strategies and execute tactical call center solutions within an entrepreneurial environment that inspires unyielding passion, imagination, and commitment to excellence.