Sr. Desktop Technicians (Mac/Windows)

Job Description

SmartSource is interviewing to fill the following role:

Location: Cambridge, MA
Role: 2 Sr. Desktop Technnicians
Duration: 3-6 Months

Position will be 50/50 MAC and Windows
Individual must be willing to get certified with while working- customer will set the test up and the cost of $120.00 to take the test will be picked up by the candidate.
The ideal person will have 2 years Windows and 2 years of MAC Laptop and MACBook background
There is a parking fee which is not picked up by the customer so factor in costs to Cambridge if you are driving to the location.

Qualifications:

•Must be able to pass a criminal and drug test in order to qualify for the position

•Looking for 3+ years experience working in the IT field

•Minimum 5 years hands-on support experience with desktop support technologies including: Windows XP Professional/Win 7, MAC OS 10.X, Outlook 2007/2010/365, iPhone, iPad, Microsoft desktop applications, basic to intermediate-level networking, and problem tracking softwareCandidates must have in depth knowledge of the Windows 7 and Mac OSx environments

•Strong in PC and Mac hardware troubleshooting/repair (preferably on the Lenovo PC platform and Apple Macbook Pro series)

•Proven skills with MS Outlook/Exchange connectivity and other Microsoft Office products

•Ability to manage user accounts, group, OUs through Microsoft Active Directory

•Good understanding/diagnosis of problems of common web browsers (Internet Explorer, FireFox, Safari, Chrome)

•Ability to troubleshoot Printing issues on client and server

•Ability to troubleshoot common issues with mobile devices (e.g. iOS, Blackberry, Windows Mobile, Android, tablets)

•Experience with Imaging solutions (creating, restoring for both PC and Macs)

•Excellent written and verbal communication skills, professional appearance, punctuality and a sense of urgency

•Must be detail oriented, a team player and have the ability work on multiple projects, prioritize and meet deadlines

•Excellent written and verbal communication skills, professional appearance, punctuality and a sense of urgency

•Must be detail oriented, a team player and have the ability work on multiple projects, prioritize and meet deadlines

Thank you,
Danielle Fortier
Recruiting Account Manager
SmartSource Inc
[Click Here to Email Your Resumé]

Job Requirements

 

Job Snapshot

Base Pay $27.00 /Hour
Employment Type Contractor
Job Type Information Technology, Customer Service
Education None
Experience At least 3 year(s)
Manages Others Not Specified
Industry Other Great Industries
Required Travel Negligible
Job ID 11498-1
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Sr. Desktop Technicians (Mac/Windows)


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