Desktop support-Stamford, CT

Job Description

Smartsource is in need of a Desktop support Tech in Stamford, CT



Job: Desktop support Technician

Where: Stamford, CT 06902

Pay rate: $17.00 per hour/40 hours a week
Monday-Friday 8:00-5:00 p.m. No weekends

Travel would be once a week to Valhalla, NY.
You will be working facility in Stamford and would travel once per week to Valhalla, NY.

3 month contract to hire
We would reimburse mileage/gas as well. Y
Yes, there is free parking at both facilities.





SUMMARY of Desktop support tech

Under direct supervision, provides general services and preventative maintenance of various computer hardware and/or software products; resolves less complex computer equipment problems; performs installation, moves, changes or upgrades, and disposal of computer hardware and/or software products. Establishes and maintains effective customer relations and seeks to achieve a high level of customer satisfaction.



ESSENTIAL DUTIES AND RESPONSIBILITIES of Desktop support tech




Responds to maintenance calls dispatched from Help Desk via pager.



Someone who has Good hardware and Break-fix skills is a must!



Diagnoses simple problems with computer equipment and resolves with supervision.



Provides simple routine service calls supporting computer products at the customer location.



Provides basic setup and simple routine configuration of computer equipment.



With supervision, resolves simple problems with computer operating systems and application configuration.



Performs installation of computer products and/or software.



Performs additional application installation and/or configuration according to standardized guidelines.



Performs hardware and/or software relocation, changes or upgrades.



Completes necessary administrative work to track, document, and demonstrate completion of maintenance calls and/or installation activities.



Participates and communicates effectively with team members.



Develops and maintains a high level of customer satisfaction and maintains customer relations.



Develops understanding of computer and/or software operating systems and application interaction.



Diagnoses and troubleshoots simple to intermediate problems with computer operating systems and application configuration and resolves with minimal supervision.



Please send your resume to Carissa today at [Click Here to Email Your Resumé]
or call me at 630-818-1053.

Job Requirements

 

Job Snapshot

Base Pay $17.00 /Hour
Employment Type Full-Time
Job Type Information Technology, Customer Service
Education 4 Year Degree
Experience At least 3 year(s)
Manages Others Not Specified
Industry Other Great Industries
Required Travel Negligible
Job ID 11561-1
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Desktop support-Stamford, CT


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