Smartsource has an immediate full time job for a Printer Technician with MFP (multifunctional printer) experience to work for a Hospital in the Minnesota and Minneapolis area.
Hours: Monday-Friday 8:00-4:30 p.m.
Full time job with benefits Cigna Health and Delta Dental offered in addition to paid time off and vacation.
Location: The parts location is based in Minnetonka, MN 55343.
Travel to and from the various sites is a must.
Andover, Blaine, Brooklyn Park, Chisago, Columbia Heights, Elk River, Fridley, Forest Lake, Golden Valley, Hugo, Lino Lakes, Maple Grove, Maplewood, North Branch, Osseo, Plymouth, Princeton, Rogers, Rush City, Wyoming (MN) and Zimmerman areas. In addition you will work the metro areas of St. Paul and Minneapolis. Highland Park region of St. Paul and Riverside and Kasota areas of Minneapolis.
YOU MUST HAVE A RELIABLE CAR AND CAR INSURANCE FOR THIS JOB
GAS is reimbursed on your pay check each month. You are responsible for keeping a log of your travels to and from the hospital sites.
Printer tech Job Description:
We are open to looking at Break-fix repair techs who have worked on
HP business laptops and PCs in addition to HP printers.
We are looking for a nice outgoing person who can take care of Printer issues every day for a variety of hospitals.
Manage printer issues only on a daily basis for various hospitals in the Minneapolis and Minnesota areas.
Models of HP MFP printers: M3035/ M4345/ M4730/ M4555/ M5035/ M9050/ 500 M525
Diagnosing problems, reporting the problem, providing the company the information so they can prepare a quote for the parts that are needed. You will pick up parts on a daily basis from Minnetonka, MN
and deliver the parts and install them on sites that are asking for them. Usually you have to go to the office location 2 days a week to pick up the parts you need.
You will often get asked questions from users at the hospital and they will need your help. The hospital has a ticketing systems that keeps track of the issues that users are having. You will encourage the users to use this system.
You will have an app that can be on your cell phone, to see where the users are each day that need help. You can leave from your home and go to the particular location that you need to service on that given day. You may have to go to pick up parts before going to that site.
3-5 years experience working on MFP printers: These Large office printers that you will be working on have wheels, they can e-mail, they fax, mechanical trays, rollers etc.
Job duties center on supporting all printers in the Minneapolis & surrounding areas to monitor, support & supply toners to end-users. HP WebJetAdmin software is used to monitor all printers that are hooked up to the customers network. Printers are set up to be on the ATD (Automatic Toner Delivery) program. Occasionally some toners do not always get shipped to end-users so tickets are created for the Service Now ticketing system that you would then be dispatched to drive to the customers site(s) to deliver toners or generate an Email to HP to ship out toners to the customers sites overnight. Microsoft Windows 7 is the operating system. Software such as HP ACDC is used to provide information that HP uses to track all pertinent information for all of the locations. Additional software used is HP RMMC (Remote Monitoring Management Console) which provided extensive information for any printer on the ATD program. HP Service Portal software is used to check when the printer last ordered toner or to order toner for any printer on the ATD program.
Please send your resume to Carissa at [Click Here to Email Your Resumé]
call me today at 630-818-1053.