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Support Technician
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Job Description

Role: We are in need of a Support Technician for 2+ months located in BOTH Edison NJ and Cranbury NJ. This position will require the technician to work in both locations so if the person is not open to this then it will not be a fit. This candidate will receive support tickets via CA and manage their workload via this tool. Candidate will perform the following each day:

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NEW PC's unbox, Image, load SW, configure SW.


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Backup PC's, restore data to new PC.


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Get PC's on the network, configure printing


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IMAC Support


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Provide H/W BF support (No parts) but will manage getting PC's repaired through warranty providers


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Assist the EU community with PC related support questions.


Qualifications:

- Must pass a drug and criminal background check before starting

- 2-3 years experience working in the IT Field

- Experience with Windows deployments a MAJOR plus

- Basic Windows and hardware skills. Pack, unpack equipment. Dispose of packing materials.

- Experience with Dell / Lenovo Desktop and laptops

- Excellent verbal and written communication skills.

- 2-3 Solid background deploying new hardware related equipment such as Desktops and Laptops

- Solid Service Desk experience is necessary

- Must have excellent customer service background.

Thank You,
Troy Hawkins | Smartsource Staffing | Sr. Technical Recruiter
[Click Here to Email Your Resumé] | 404-592-5134

Job Requirements

 

Job Snapshot

Base Pay $22.00 /Hour
Employment Type Contractor
Job Type Information Technology
Education None
Experience At least 3 year(s)
Manages Others Not Specified
Industry Other Great Industries
Required Travel Negligible
Job ID 11346-1
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Support Technician


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