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Help Desk Technicians
2 Applications Submitted for this Position

Job Description

Role: SmartSource is seeking a (2) Help Support Technicians for a 3-6+ month opportunity located in Westerville OH. Candidates chosen must be able and willing to work Saturday-Wednesday 11AM-8PM for the duration. No Exceptions. This position is mostly over the phone troubleshooting. Our clients end client hires a lot of Help Desk people and if by chance they have worked at the end client they are welcome to apply and will be considered as long as they left on good terms or completed a project successfully. Remember it would be the END CLIENT not our client

Background checks include Criminal and Credit checks

The field project is removing old equipment and replacing it with new equipment.

Candidates should possess technical support experience, will be working on a bridge line to provide troubleshooting for retail banks that are nationwide.

Should have strong hardware troubleshooting experience as well as printers and monitors and networking.

Candidates should be very resourceful and provide a high level of customer service.

Flexibility is very important.


- Must pass a drug and criminal background check before starting

- 1-2 years’ experience working in the IT field

- 1-2 years’ experience troubleshooting users in a windows based environment specifically Windows XP/Windows 7

- Must have hardware deploying, and troubleshooting background on desktops, tablets and laptops

- Must have some experience working in a call center

- Must be able to type 30 words per minute

Must have excellent communication and customer services skills.

Thank You,
Troy Hawkins | Smartsource Staffing | Sr. Technical Recruiter
[Click Here to Email Your Resumé] | 404-592-5134

Job Snapshot

Base Pay $19.00 /Hour
Employment Type Contractor
Job Type Information Technology, Customer Service
Education None
Experience At least 3 year(s)
Manages Others Not Specified
Industry Other Great Industries
Required Travel Negligible
Job ID 11517-1
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Help Desk Technicians

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