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Support Technician
2 Applications Submitted for this Position

Job Description

SmartSource is in need of a Support Technician for a contract opportunity in Batesville, IN.

Job Type: Contract

Duration: 2 months

Location: Batesville, IN

Start Date: 8/3/15

Pay Rate: $17/hour

Job Description: SmartSource is in need of a Support Technician for a 2 month opportunity located in Batesville IN. We need someone who has an excellent personality that can come into this location and provide exceptional technical coverage mostly over the phone when it comes to Technical problems with locations nationally. This is about an 80% over the phone support job and 20% hands on role. We need someone with a great attitude, technical with troubleshooting users in a Windows based environment and has worked on some type of ticketing system. Hardware troubleshooting of Desktops, Laptops This is a 2 month opportunity with a possibility of extensions.


- Must pass a criminal background check before starting

- Minimum of 2+ years’ experience working in the IT Field

- Must have experience working on a Service Desk

- Experience in communicating and presenting technical concepts to management, peer group and staff

- Experience troubleshooting Windows 7, Office Suite, Internet Explorer, VPN/network connectivity

- Must have experience deploying new hardware to include, desktops, laptops, printers and tablets

- Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area

- Excellent communication and customer interfacing skills required.

To be considered, please send an updated Word resume to Amanda: [Click Here to Email Your Resumé]

Job Snapshot

Employment Type Contractor
Job Type Information Technology
Education None
Experience None
Manages Others Not Specified
Industry Other Great Industries
Required Travel Negligible
Job ID 11517-1
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Support Technician

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