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Field Support Technician - McAllen, TX

Job Description

SmartSource is seeking a Field Support Technicians to upgrade the below locations.

Job Type: Project

Duration: 2 months

Hours: Normal Business hours (9-4)

Pay: $21.00 an hour

Start Date: August 31st in Houston for 1 week of training

Locations:
Alice, TX
Edinburg, TX
Harlingen, TX
Laredo, TX
Laredo, TX
McAllen, TX
Rio Grande City, TX
Robstown, TX
Weslaco, TX
Raymondville, TX
Corpus Christi, TX
San Diego, TX
McAllen, TX

• Perform Client Technology Updates
• Timeframe: We need to be onsite in Houston on Aug 31st
• Duration is 2 months
• The customers Centralized PMO Team will provide management oversight
• Desktop technician will be trained by the end clients Team in the Houston area then will travel to each location to conduct the ‘Site Visit’ at the facilities assigned
• Estimated effort per facility is 22 hours which varies on the size of the facility

Responsibilities/Major Tasks (per location):
• Verify Server and Network infrastructure are connected to UPS power and document if UPS is connected to Generator power
• No networking experience required – devices will be configured by the end client Network Engineering and delivered preconfigured for each facility
• Desktop and Laptop Tasks
• Life cycle replacement of desktops and laptops with new equipment
• Will utilize end client scripts for data migration and configuration
• Approximately 1,400 total or 7 per facility on average
• Replace approximately 1,000 older monitors
• Encryption of all Desktop and Laptop devices at the facility
• New encryption program for desktops
• Migration of encryption program for existing laptops (decrypt & encrypt with new application)
• Verify Desktop and Laptop software is up to date per instructions
• Installation of tne additional Employee Access Computer and Cart per facility
• Install Blue-tooth keyboard covers on Samsung Tablets at approximately 60 facilities (average 7 tablets per facility)
• Verify location information for various IT equipment at the facility (POC Kiosks, Nurse Station, etc.)
• Label and verify network printers

Qualifications:
• A+, Net+, or MCTS or equivalent classroom training and 3 years related industry experience or minimum of 3-5 years minimum related industry experience
• Ability to comprehend industry standard network connectivity, navigation, and software installation
• Must have a background deploying and installing new servers
• Lead background Is Highly preferred or 3-5 years minimum experience working on deployment type roles on an enterprise level
• Must be able to lift a minimum of 50lbs without any restrictions
• Excellent customer service skills to interact with site Management and our end client as well as Leadership and patience
• Windows 7 knowledge helpful

Contact Nicole - 630-607-7210 or Rick - 630-818-1050

Job Snapshot

Base Pay $20.00 - $21.00 /Hour
Employment Type Contractor
Job Type Information Technology
Education None
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Road Warrior
Job ID 11220-3
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Field Support Technician - McAllen, TX


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