Smartsource is looking for a Level 2 Desktop support / Systems admin to work for a small Managed IT company in Whitestone/Queens, NY
Title: Desktop support/systems engineer for a Managed IT services company.
Location: 11357-NYC Metro
Compensation: $50k - $80k (based on experience)
Employment type: Direct hire with Benefits
Environment: Small Managed IT company (10 Employees)
Benefits include: Health insurance is covered at 100% for the candidate, 2 weeks vacation, 5 PTO/ SICK days, extra pay for working on call hours and or after hours when needed. Training is covered at 100% and additional pay is offered to those who take exams that are in line with Computer certifications. Simple IRA with (matching offered).
We are seeking to hire an intelligent and experienced Level 2 Desktop support/systems engineer for a full-time position, available immediately.
The position is primarily focused on supporting existing clients IT infrastructure including desktops, servers, storage, firewalls, routers & connectivity.
75% of the work will be performed from the main office in Whitestone, NY with the remaining 25% onsite within our clients offices located throughout the NYC Metro area.
This position is a front-line, customer facing role. Solid communications skills and the ability to uncover unmet needs are critical for success.
• Must be able to support the following:
Microsoft Windows XP, 7 & 8
Microsoft Windows Server 2003 & 2008 (2012 a plus)
Exchange Server 2003, 2007 & 2010 (2013 a plus)
Virtualized Server Environments (VMware and/or Hyper-V)
Firewalls, VPNs, WiFi (Cisco, Meraki, SonicWall and/or Watchguard)
Desktop Apps: Microsoft Office, Adobe Acrobat, Intuit Quick Books, …
• Must haves:
Previous experience working for an MSP, Systems Integrator, VAR, …
Ability to multitask & work on multiple service tickets & projects concurrently
Ability to work independently and with a team
Valid driver's license, car, and willingness to travel to local clients
• Preferred but not essential:
Ability to support Citrix XenApp or Terminal Server
Certifications: Microsoft, VMware, Cisco, SonicWall, Watchguard, HP, Dell
Experience with ConnectWise & Kaseya
4 year College degree
Contact Carissa today if you are a good fit. 630-818-1053 or send your resume to [Click Here to Email Your Resumé]