Help Desk Technician
COMPETITION SNAPSHOT
64

Applications Submitted for this Position

10-14

Most Common Years of Experience

B

Bachelor's is the most common degree type

Job Description

This position is all hands on support no phone support.

PC issues will include PC deployments, blue screens, VPN issues, viruses, mapping network drives/printers, pc performance issues, wireless issues. PC builds/reimages but not so much deployments.

MAC experience is a must as they have 40% of those in their environment as well.

End user Help Desk requirement/duties:

1(3) year of relevant work experience: Including experience deploying and supporting desktops/laptops, phone systems, video conferencing and various wireless devices.

Demonstrated experience troubleshooting applications in a Linux, Mac and Windows networked environment.

Understanding of LAN/WAN and mobile computing environments.

Ability to adjust quickly to changing priorities and make quick decisions with limited information

Strong organizational, communication, leadership and customer service skills. Ability to work well in a team environment with a focus on knowledge sharing and collaboration.

Provide direct support for Linux, Mac, Windows, ChromeOS and Android platforms in addition to network based applications.

Troubleshooting of Moto’s corporate resources and applications, via the corporate network and various VPN Technologies.

Develop and participate in local and world-wide IT projects and initiatives of small to medium complexity.



Education:

Degree in the following Majors: Information Systems, Information Technology, Applied Networking, System Administration, Computer Science, and Computer Engineering. A degree is a plus but not a min requirement.

Job Requirements

 

Job Snapshot

Base Pay $20.00 /Hour
Employment Type Full-Time
Job Type Information Technology, Customer Service
Education None
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Negligible
Job ID 11584-1
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Help Desk Technician


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