Field Support Technician

Job Description

Role: We are seeking a Field Services Technician for a 3 month+ temp to hire opportunity located in and around Jackson MS. We are looking for a Field Technician to cover 19 different services locations in and around Jackson MS by around 65 miles. The candidate chosen will be working at several different locations providing onsite troubleshooting support of all the hardware and software that is in place. Candidates chosen MUST DRIVE NOT EXCEPTIONS!!! This will be a temp to hire. There is no home base store location. Field tech is going to be responsible for managing his/her schedule. Tech will determining which tickets are a higher priority and drive to store location. When ticket volume is low, tech will be responsible for preventive maintenance activities, going out to each location in the market to fill up the 40 hour work week.
Qualifications:
Must be able to pass a criminal and drug test in order to qualify for the position
Looking for 3+ years experience working in the IT field
A+ Certification and or like skill sets.
The ability to troubleshoot from Layer 1 to Layer4 on the network stack.
Experience with Sonic Wall or like devices is a plus.
Experience with HP hardware including ML series servers.
Good troubleshooting skills. Ability to apply a logical methodology to troubleshooting and problem identification.
Solid background troubleshooting users in a Windows based environment
Solid background providing troubleshooting support on Desktops and Laptops
Out of the box thinker.
Must have a cell phone.
Good communication skills and Responsible/Diligent work ethic

If you are interested in this position please submit a copy of your resume in word format including contact information.

Thanks!

Jackleen Koon

SmartSource

Sr.Recruiting Account Manager

Job Requirements

 

Job Snapshot

Base Pay $20.00 /Hour
Employment Type Full-Time
Job Type Information Technology
Education None
Experience At least 3 year(s)
Manages Others Not Specified
Industry Other Great Industries
Required Travel Up to 50%
Job ID 11584-1
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Field Support Technician


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