Customer Care Representative ($12.00/hr. base + Quality Bonus)

Job Description

1-800-PetMeds, America's Largest Pet Pharmacy is looking for enthusiastic, energetic Customer Care Representatives to grow with our Company! This is our inbound call center where you will be communicating with our customers by email, live web chat or telephone, and assisting them with existing orders for their pets’ medications. Our ideal representative is outgoing, dependable and detail oriented. In addition to excellent communication and exceptional customer service skills, candidates must successfully pass a typing test with minimum score of 35WPM. While certainly not a requirement, we find that some of our best representatives are pet-parents themselves (or even existing customers) so this could be a perfect match for the right candidate!


We are currently recruiting for evening (4:00 p.m. - 11:00 p.m.), and weekend shifts, and required training is anticipated to begin in early Marchy. 



Benefits Include: 

          Health, Dental, Vision and Supplemental Insurance Package

          401(k) with employer match

          Paid vacation, personal time and paid holidays

          Casual working environment

          Great base hourly rate plus quality bonus

          Employee discount on our products


Interested candidates should apply online through, or at To avoid duplication of efforts, please apply only once. Due to volume of resumes received, unfortunately, we are unable to respond to phone calls or individual status requests.


1-800-PetMeds is a DRUG-FREE WORKPLACE


Job Requirements

See job description

Job Snapshot

Employment Type Full-Time
Job Type Customer Service
Education Not Specified
Experience At least 5 year(s)
Manages Others No
Industry Pharmaceutical
Required Travel Not Specified
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Customer Care Representative ($12.00/hr. base + Quality Bonus)

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