Bilingual Customer Service Representative - Finance
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Job Description


Bilingual Customer Service Representative - Finance

Columbus, OH

$14.50 per hour

Are you a bilingual professional looking to begin a career in the finance industry? This globally renowned financial services firm is looking for bilingual Customer Service Reps to coordinate with new and existing customers regarding their financial accounts. Using a basic knowledge of business and finance, Customer Service Representatives will advise customers about various decisions such as loan applications, refinance, payment schedules, and general account maintenance. This is a call center position, designed as a foot in the door for budding financial professionals who are looking to gain dependable experience with an extremely reputable company. To qualify, you must have a Bachelor’s degree (preferably in Business Administration or Finance), at least one year of customer service experience, be able to pass a credit check, and be fluent in English and one of the below listed languages. This is a wonderful opportunity to break into the financial industry – qualified candidates please apply today!

Languages Sought:

  • Spanish – English
  • French – English
  • Portuguese – English
  • Mandarin – English

Responsibilities include, but are not limited to:

  • Assisting customers with bringing their accounts current
  • Negotiating payment arrangements with customers
  • Setting up customer payment plans
  • Taking payments from leasees/owners who are 15 or more days past due on their payment terms

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Job Requirements

  • Bachelor's Degree — Business or Finance Degree is a plus!
  • Bilingual fluency in English and one of the above listed languages
  • 1-2 years customer service experience such as retail, sales, finance, customer service, customer relations, collections, banking, restaurant/catering, or car dealership experience
  • Ability to work well with a team 
  • Excellent communication and computer skills 
  • To qualify you will need to pass a background check, drug screen, and credit check


ABOUT DAWSON

Dawson is the top executive search, recruiting and staffing firm in Columbus, matching job seekers with Columbus clients in direct, contract, temporary and temp-to-hire positions. Our divisions include industry specialists in Accounting & Finance, Office and Call Center, Creative, Industrial, IT, Healthcare and VMS.

Check us out on LinkedIn and Facebook!

Job Snapshot

Base Pay $14.50 - $15.00 /Hour
Employment Type Full-Time
Job Type Customer Service, Automotive
Education 4 Year Degree
Experience 1 to 2 years
Manages Others Not Specified
Industry Automotive - Motor Vehicles - Parts
Required Travel Not Specified
Job ID DTB
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Bilingual Customer Service Representative - Finance


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