Office Assistant / Customer Service Representative
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Job Description

Office Assistant / Customer Service Representative

Hilliard, OH

$12.00 – $14.00 per hour

This power supply company is looking for an Office Assistant/Customer Service Rep to assist in its Hilliard office. The Office Assistant will process orders received via phone, email, and fax, as well as provide quotes and order status updates to customers.  The individual in this role will need excellent customer service and communication skills, along with basic writing and calculation abilities to adequately service customers. Interested candidates please apply today!

Job Responsibilities:

  • Handles inbound and outbound calls to/from consumers, dealers, and vendors
  • Does part look-ups, quotes prices, answers order status concerns, and tracks orders
  • Processes orders received via phone, fax and/or email
  • Adjusts complaints concerning billing or service rendered and handles or refers complaints of service failures to designated departments for investigation

Job Requirements

  • High school diploma or G.E.D. required; three to six months related experience preferred
  • Ability to read/write simple instructions, short correspondence, and memos
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization


ABOUT DAWSON

We are the top executive search, recruiting, and staffing firm in Columbus, matching job seekers with Columbus clients in direct, contract, temporary and temp-to-hire positions. Our divisions include Accounting & Finance, Office and Call Center, Creative, Industrial, IT, Engineering, Legal, Healthcare, and VMS. Check us out on LinkedIn and Facebook!


Job Snapshot

Base Pay $12.00 - $14.00 /Hour
Employment Type Full-Time
Job Type Customer Service, Admin - Clerical
Education High School
Experience Not Specified
Manages Others Not Specified
Industry Energy - Utilities - Gas - Electric
Required Travel Not Specified
Job ID OA
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Office Assistant / Customer Service Representative


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