Customer Service and Collections Representative - Direct Hire

Job Description

LaSalle Network is searching for a talented and driven Customer Service and Collections Representative - for a growing financial services company just west of downtown Chicago. The Customer Service and Collections Representative position is a fantastic opportunity for a sharp individual who is looking for advancement with a thriving, entrepreneurial company.

As a Customer Service and Collections Representative you will be responsible for corresponding with customers currently in delinquent status and assisting them resolve their debt. If you have a solid work history, a proven track record of meeting and/or exceeding performance goals, and are looking for an opportunity with a growing organization, please keep reading!

Customer Service and Collections Representative Responsibilities:

  • Place a high volume of outbound calls, receive inbound calls and/or correspond via email with delinquent customers

  • Provide customers with repayment and resolution options for their accounts

  • Participate in one on one meetings, team meetings, and coaching and counseling sessions as needed

Job Requirements

Customer Service and Collections Representative Requirements:

  • Minimum of two years within a high volume collections environment

  • High school diploma required, completed higher education strongly preferred

  • Excellent communication and interpersonal skills

  • Strong computer skills required (Microsoft Office, data entry, internet)

  • Proven success in a performance based culture

  • Flexible with the ability to quickly adapt to change

  • Proven ability to thrive in a critical thinking environment


If you are interested in this Customer Service and Collections Representative opportunity and qualify per the above requirements, please apply today. We look forward to hearing from you and assisting you with your job search!


Thank you,


Autum Schaeffer

Unit Recruiter

LaSalle Network


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LaSalle Network is an Equal Opportunity Employer m/f/d/v.


LaSalle Network is Chicago's leading provider of professional staffing and recruiting services. Specializing in call center, accounting and finance, administrative, technology, human resources, marketing, and executive search, LaSalle serves companies of all sizes and across all industries. Since inception in 1998, LaSalle Network has served over 2,500 clients and placed over 25,000 candidates in temporary, temporary to permanent and permanent positions.  

Job Snapshot

Employment Type Full-Time
Job Type Customer Service, Management
Education High School
Experience 2 to greater than 15 years
Manages Others No
Industry Credit - Loan - Collections, Sales - Marketing
Required Travel Not Specified
Job ID CS-AS-26513
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Customer Service and Collections Representative - Direct Hire

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