Level II Help Desk Technician

Job Description

SmartSource is in need of a Level II Help Desk Technician for a 6+ month contract opportunity located in Columbus, OH.



Job Type: Contract

Duration: 6+ months

Location: Columbus, OH

Pay Rate: $20/hour

Hours: Must Be Flexible working 2nd or 3rd shift

(ROUGH ESTIMATE HOURS): 2nd shift: 2:30PM-11:30PM or 3rd Shift: 10PM-6:30AM



Job Description: We need someone who has a solid background troubleshooting Windows based users on a Level II basis. Please make sure to pay close attention to the hours:

Hours: Must Be Flexible working 2nd or 3rd shift

(ROUGH ESTIMATE HOURS): 2nd shift: 2:30PM-11:30PM or 3rd Shift: 10PM-6:30AM



This is all over the phone support so if you are interested in working a hands on position this position is not for you. We need a person who can supply software troubleshooting support over the phone in a Windows 7 and AD environment. Hardware support on Tablets, Desktops and Laptops are required. Server background with adding and deleting users and supplying level II support is what is required.



Job Qualifications

- Must be willing to take a background test upon an offer being made

- A+ or MCP certifications are a huge plus.

- 3+ years’ experience working in the IT Field

- Must have Help Desk background!!! NOT ONLY HANDS ON BUT HELP DESK!!!!!

- Solid Windows XP/Windows 7 software troubleshooting background is required

- Solid hardware support background on Tablets, Desktops and Laptops

- Knowledge of Microsoft Active Directory Administration

- Basic understanding of Networking Protocols to aid troubleshooting (TCP/IP, DNS, DHCP etc.)

- Must have excellent communication, presentation and documentation skills.



To be considered, please send an updated Word resume to Amanda: [Click Here to Email Your Resumé]

Job Requirements

 

Job Snapshot

Employment Type Contractor
Job Type Information Technology, Customer Service
Education None
Experience At least 3 year(s)
Manages Others Not Specified
Industry Other Great Industries
Required Travel Negligible
Job ID 11496-1
CareerBuilder Tip:
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder.com you are agreeing to comply with and be subject to the CareerBuilder.com Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Level II Help Desk Technician


Enter notes about this job:

Cancel