Job Description: We are in need of 2 Network Engineers for a 3-6+ month opportunity located in the Toledo OH area.
Provide global network support inclusive of provisioning, administration, and operational support. Monitor network elements and systems that make up the Dana global network including WAN, LAN, and WLAN devices.
The position is responsible for the implementation of methods, procedures, and practices used for installation, maintenance, augmentation and repair of network elements and supporting infrastructure. This includes security, monitoring, disaster recovery, MACD, trouble ticketing, change management, inventory and design documentation.
Using NMS tools, the Network Engineer is expected to identify, isolate, and resolve events that may occur in all components of the network, clearly documenting each event and actions taken in the trouble ticketing system.
Responsible for timely repair coordination, event notifications, and escalations, related to network outages, impairments or maintenance activities.
Open tickets with and coordinates repair efforts with 3rd party providers.
Must be willing to take a drug and background check upon an offer being made.
AS Degree in Electronics, Computer Science or other equivalent training or experience.
CCNP certification or equivalent experience.
3-5 years of experience with administration, implementation and troubleshooting of IP routers, layer 2 and layer 3 switches. Cisco experience is a requirement.
Nortel and HP experience is a plus
Network troubleshooting, repair and maintenance experience in an enterprise telecommunications environment or equivalent.
Experience with SNMP, Syslog, network alarming or performance monitoring protocols and tools.
Experience with trouble ticketing systems is desirable (Remedy, etc).
Ability to multi-task with minimal supervision required.
Personal computer skills, working knowledge of spreadsheet, word processing software required.
Network support is a 24/7/365 operation. Employee must be willing and able to work non-standard work shifts, including evenings, overnight, holidays, and weekends.
Excellent personality and customer service skills.