PC Technician

Job Description

SMARTSOURCE is looking for a technician to provide Help Desk and PC Support



Job Type: Project

Duration: 6 months

Location: Cape GIRARDEAU, MO 63703



Duties:



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Device replacements

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Replacing end-user HP computers and Wyse Thin Clients as requested


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Includes Imaging and set up at users workstations


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Approximately 120 devices to be set up



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Setting up HDD encryption on all laptops

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Installing HDD encryption on laptops (Dell Data Encryption)


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Responsible for, scheduling the deployment of and verifying the completion of encryption services on Laptops within the Dell Data Encryption console


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Approximately 500 laptops to be installed



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Deployment of Medication Administration bar-code scanners

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Configure, install, and Op check scanners


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Approximately 267 scanners to be installed



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Dispatching from Helpdesk

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Provide queue management services for incoming incident requests


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As needed support for open tickets



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Rounding in Physician Practices

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Visit various Physician Practices and provide basic I.T. assistance to staff:

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PC troubleshooting


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Printer queues


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Windows, Adobe, Chrome configuration changes



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Approximately 30 offices within a 75 mile radius; many are on main campus and don’t require a drive

Job Requirements

 

Job Snapshot

Employment Type Full-Time
Job Type Information Technology, Customer Service
Education None
Experience At least 3 year(s)
Manages Others Not Specified
Industry Other Great Industries
Required Travel Negligible
Job ID 11561-1
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PC Technician


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