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Cisco UC Engineer
3 Applications Submitted for this Position

Job Description

Role: Scope: SmartSource is seeking a UC Engineer for a 3+ month opportunity located in Corpus Christi TX. Candidate must possess experience supporting large, complex, Unified Communication (UC) networks. Candidate must also understand network design, have solid problem determination skills. Skillset would need to be broad. Cisco UCM, Voice Gateways, Site survey, deployment activities in large environments.
Installation of UC 10.X
Management of Cisco UC 10.X(moves, adds, changes to Cisco VoIP). Day to day management of software.
Experience in using/installing/managing Jabber and clients
Video experience is a plus
Ability to analyze, configure, and troubleshoot large Cisco voice networks
Technical expertise in multiple areas, with a wide understanding of networking protocols and concepts
Planning, prioritization, and organizing skills
Drive for continuous learning, results orientation, and teamwork for the ultimate success of our customers
Ability to drive change through innovation & process improvement
Leadership and crisis management skills
Provide consultation to solve problems in broad, complex, and unique networks with mixed media and protocols
Provide systems/product training for internally and externally teams
Act as a focal point for network problem resolution.
Essential elements (technical & otherwise):
Significant exposure/familiarity with the following platforms:
•-- Cisco Unified Communications Manager (6.x, 7.x, & 8.x)
•-- Cisco Unity (4.x & 7.x)
•-- Cisco Voice Gateways
•-- Cisco IP Phones
•-- Cisco Routers and Switches
Must possess solid communication skills:
Build client relations (e.g., establish productive and reciprocal relationships with Insight Team, Customers, Partners and other stakeholders)
Professional & concise communication (written & verbal)
Receives limited supervision
Provides guidance and mentoring to other engineers
Must pass a drug and criminal background check before starting
Self-starter with strong organizational skills.
High business acumen and passion to learn about the business.
2-3 years of Voice Services experience including Cisco VOIP products
2-3 years of IP video conferencing experience.
Strong communication skills both written and verbal – ability to communicate a technical message in non-technical terms.
Advanced troubleshooting skills and methodology to determine root cause with hardware, operating system, application programs, network failure or security.
Excellent vendor and client management skills.
Fundamental understanding of help desk operations. Education/Certification: - Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 2-4 years related experience - CCNA (other relevant and industry respected certifications may be considered in special circumstances). - CCNA Voice desired

Job Snapshot

Base Pay $50.00 - $60.00 /Hour
Employment Type Full-Time
Job Type Information Technology
Education 4 Year Degree
Experience At least 3 year(s)
Manages Others Not Specified
Industry Other Great Industries
Required Travel Negligible
Job ID 11518-1
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Cisco UC Engineer

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