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Field Support Technician - McAllen, TX

Job Description

SmartSource is seeking a Field Support Technicians to upgrade the below locations.

Job Type: Project

Duration: 2 months

Hours: Normal Business hours (9-4)

Pay: $21.00 an hour

Start Date: August 31st in Houston for 1 week of training

Alice, TX
Edinburg, TX
Harlingen, TX
Laredo, TX
Laredo, TX
McAllen, TX
Rio Grande City, TX
Robstown, TX
Weslaco, TX
Raymondville, TX
Corpus Christi, TX
San Diego, TX
McAllen, TX

• Perform Client Technology Updates
• Timeframe: We need to be onsite in Houston on Aug 31st
• Duration is 2 months
• The customers Centralized PMO Team will provide management oversight
• Desktop technician will be trained by the end clients Team in the Houston area then will travel to each location to conduct the ‘Site Visit’ at the facilities assigned
• Estimated effort per facility is 22 hours which varies on the size of the facility

Responsibilities/Major Tasks (per location):
• Verify Server and Network infrastructure are connected to UPS power and document if UPS is connected to Generator power
• No networking experience required – devices will be configured by the end client Network Engineering and delivered preconfigured for each facility
• Desktop and Laptop Tasks
• Life cycle replacement of desktops and laptops with new equipment
• Will utilize end client scripts for data migration and configuration
• Approximately 1,400 total or 7 per facility on average
• Replace approximately 1,000 older monitors
• Encryption of all Desktop and Laptop devices at the facility
• New encryption program for desktops
• Migration of encryption program for existing laptops (decrypt & encrypt with new application)
• Verify Desktop and Laptop software is up to date per instructions
• Installation of tne additional Employee Access Computer and Cart per facility
• Install Blue-tooth keyboard covers on Samsung Tablets at approximately 60 facilities (average 7 tablets per facility)
• Verify location information for various IT equipment at the facility (POC Kiosks, Nurse Station, etc.)
• Label and verify network printers

• A+, Net+, or MCTS or equivalent classroom training and 3 years related industry experience or minimum of 3-5 years minimum related industry experience
• Ability to comprehend industry standard network connectivity, navigation, and software installation
• Must have a background deploying and installing new servers
• Lead background Is Highly preferred or 3-5 years minimum experience working on deployment type roles on an enterprise level
• Must be able to lift a minimum of 50lbs without any restrictions
• Excellent customer service skills to interact with site Management and our end client as well as Leadership and patience
• Windows 7 knowledge helpful

Contact Nicole - 630-607-7210 or Rick - 630-818-1050

Job Snapshot

Base Pay $20.00 - $21.00 /Hour
Employment Type Contractor
Job Type Information Technology
Education None
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Road Warrior
Job ID 11220-3
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Field Support Technician - McAllen, TX

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