(2) Help Desk Support Technicians

Job Description

Role: We are seeking a 2 Help Desk Support Technicians for a 6 month opportunity located in Columbus OH with the home base being Easton. Need people to perform OVER THE PHONE TROUBLESHOOTING! THIS IS NOT HANDS ON! These opportunities are all in the general hours range of 8AM-5PM Monday-Friday. This is a position that we are looking for Help Desk Technicians to help with an overwhelming amount of hardware and software support demand from our customer. The people chosen must have a great background in Windows XP/7 and heavy troubleshooting of computer related hardware (Desktops and Laptops). The bigger item that is needed are people that have a background pushing images through imaging software such as SCCM and Ghost. Imaging is a must!

- Hardware support of Desktops and Laptops

- Software Support in a Windows XP/Windows 7 environment

- Solid Windows 7 migration experience

- Heavy imaging of PC’s

- Travel to different locations in and around Columbus providing imaging in Windows XP and hardware support on desktops and laptops


Must pass a drug and criminal background check before starting

2-3+ years experience working in the IT Field

Solid over the phone troubleshooting background

Must have some SCCM as it pertains to Windows 7 Packaging NOT AN IMAGER just general.

Solid background software troubleshooting in a Windows environment (XP/7)

Solid background hardware troubleshooting with Desktops and Laptops

Must have imaging on Windows XP & Windows 7 specifically

Solid MS Office Suite background

Must have excellent communication and customer service skills.

Thank You,

Troy Hawkins | Smartsource Staffing
[Click Here to Email Your Resumé] | 404-592-5134

Job Requirements


Job Snapshot

Base Pay $20.00 /Hour
Employment Type Contractor
Job Type Information Technology, Customer Service
Education None
Experience At least 3 year(s)
Manages Others Not Specified
Industry Other Great Industries
Required Travel Negligible
Job ID 11574-1
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(2) Help Desk Support Technicians

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