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Community Support Staff - Residential Site

Job Description

Do you have a passion for helping people?  Are you looking for a job that provides you the opportunity to make a difference in someone's life daily?

Come find out what we have to offer!  Optimae LifeServices, Inc. is actively seeking passionate, dedicated and dependable people to join our residential sites team in Polk County.

We are an employee owned statewide provider of supports to individuals with mental illness, intellectual and developmental disabilities.  Optimae is built on the principle of providing the best supports possible.  We truly are “At your side, on your side" for customers and employees alike.


The Community Support Staff (CSS) provides assistance to customers living in their own homes as they move to achieve personal goals of their own choice. The CSS position supports individuals in the expansion of their abilities, empowering them to choose and be successful in valued roles within their living, learning, working, and social environments.  The CSS do this by offering a variety of individual and team supports. The position encourages community participation to promote community inclusion of customers we serve.  Customers employed in this position should possess an aptitude and willingness to work with customers experiencing Mental Illness/Developmental Disabilities.

Aspects of the position

  1. Support customers in achieving personal goals of their own choice.
  2. Follow the service plan and use it as a guide to deliver services.
  3. Recognize and document goal progress and relevant personal interventions in an objective, clear, and brief manner
  4. Support customers as they identify and build natural supports for their needs.
  5. Advocate for customers while promoting role recovery/discovery to others.

  6. Show tolerance for individual differences

  7. Demonstrate good role modeling for customers we serve.



Job Requirements

 We submit a criminal background check as well as abuse registry and driver's license. 

Reliable transportation is a must.    

Ability to read, write, speak, and understand English sufficiently to be an effective communicator.  

EOE, benefits package for FT

Please send resume/inquiry to:

Optimae LifeServices

Attn: Residential Sites
104 S Hazel
Ames, IA 50010

Email: [Click Here to Email Your Resumé]

Physical  requirements:

  1.  Ability to do all physical aspects of position with reasonable accommodation.

  2. Ability to lift and carry up to 25 lbs frequently and up to 40 lbs occasionally.

  3. Ability to climb stairs while carrying objects.

  4. Normal vision with correction.

  5. Normal range of hearing with corrections.

  6. Frequently perform daily duties which involve standing, bending, pivoting, squatting, kneeling, and crouching.

Job Snapshot

Other Pay Mileage reimbursement of 35 cents per mile
Employment Type Full-Time/Part-Time
Job Type Health Care
Education High School
Experience Not Specified
Manages Others No
Relocation No
Industry Social Services, Healthcare - Health Services
Required Travel Not Specified
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Community Support Staff - Residential Site

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