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Member Service Representative / Membership Sales Representative
99+ Applications Submitted for this Position

Job Description

Company Overview

Cardio Express is the largest chain of fitness centers in the Greater Hartford market, currently operating 24 hour locations in Mansfield, Tolland, Vernon, Manchester, Wethersfield, Southington, and now in East Hartford.  In our 20 year history, Cardio Express has provided its hundreds of thousands of members with a fitness experience to rave about.  Cardio Express clubs feature the best in brand including cardio showcases with 100 pieces of equipment all with personal TVs, full lines of Cybex strength equipment, full free weight facilities, small group training classes, professional spinning studios, salon quality tanning services, one-on-one personal training, and much more!  Cardio Express is a dynamic and innovative company committed to helping people make fitness a part of their lives.

Cardio Express is now providing career growth opportunities for high-energy fitness enthusiasts with a proven track record of success! If this describes you and you want to be part of a growing fast-past, entrepreneurial, multi-club chain, you must apply today!

Our Team

No one has a greater impact to the Cardio Express brand than our team.  The purpose of our team is to provide an awesome member experience.  As a team member, you are given the important responsibility of maintaining the high standard of excellence that Cardio Express sets for our members, our clubs, and our services.  We encourage our team to have fun, work hard, and be proud of being part of the Cardio Express experience.  Whether you are here part time while in school or continuing to advance your career in the fitness industry, Cardio Express strives to provide you with a happy and healthy lifestyle for today and for the future.


Cardio Express is an Equal Opportunity Employer.  We recruit, employ, train, compensate, and promote without regard to race, religion, color, sex, national origin, medical condition, age, sexual orientation, or disability.

Job Description:

Full Time Team Member:
Four days during the week (2p-10p) and one weekend day ( 6:45a-5p) (40 hours)
Part Time Team Member: 2-4 days during the week (4p-10p or 2p-10p) and one weekend day (6:45a-5p) (15-30 hours)


Member Service/Fitness Sales Representatives are responsible for creating a fun, energetic, professional environment that fosters excellent customer service standards. The goal of all Cardio Express team members is to create raving fans out of our members through daily interaction.





  • Resource for members on all club services and programs.
  • Tour prospective members in a secondary sales role.
  • Implement club promotions and marketing events.
  • Greet all current members by first name as they enter the club.
  • Operate front desk check-in computer program.
  • Book service appointments for current members.
  • Participate in maintaining a clean, organized, and fun environment for members and potential members.
  • Create raving fans out of our members through outstanding customer service that fosters club satisfaction and referrals.
  • Enforce all club rules, regulations, and policies.
  • Conduct administrative tasks related to membership paperwork.

What We Look For In Our Team:

  • Passion for fitness
  • Great work ethic
  • Positive attitude
  • Charisma
  • Energy
  • Confidence
  • Intensity
  • Drive
  • Desire to impress


Some Awesome Benefits Include:
Top fitness industry pay, paid training, paid health insurance*, paid vacation*, free Cardio Express membership, growth opportunities for top performers, and more!
*Some restrictions may apply.

Job Requirements

Job Requirements:

  • Must have High School diploma or equivalent.
  • CPR, AED and First Aid certification within 30 days of hire.

    Interested?  Let's talk!  3 easy ways to apply:


    1. Respond to this job posting.
    2. Visit your local Cardio Express club and ask to speak with a Club Manager.
    3. Check us out at


  • Job Snapshot

    Base Pay $10.00 - $14.00 /Hour
    Other Pay Staff Incentive Program
    Employment Type Full-Time/Part-Time
    Job Type Customer Service, Retail, Sales
    Education High School
    Experience Not Specified
    Manages Others No
    Relocation No
    Industry Exercise - Fitness, Retail, Sales - Marketing
    Required Travel Negligible
    Job ID Team Member
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    Member Service Representative / Membership Sales Representative

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